Wave Driver Not Installed

[Guest David]

Voiceguide was working fine until I decided to reinstall windows.

 

I just reinstalled windows XP Pro on my Voiceguide computer.

I then installed "SoftwareRelease5.1.1" and "FeaturePack for SR5.1.1".

Using the device manager, I uninstalled the dialogic device listed under "PCI devices" and I restarted the machine. (The model number [in the device manager] for the dialogic device was incorrect).

After restarting, the New Hardware wizard came up. I followed the voiceguide directions for "Installing PCI Dialogic Card".

I followed the voiceguide directions for "Installing Dialogic TAPI driver" and "Installing Dialogic Wave driver - Windows XP"

 

When I ran voiceguide, it said "Wave driver not installed".

So, I uninstalled and reinstalled the wave driver several times, follwing the directions in "Wave driver problem solving (reinstallation)".

 

...BUT IT STILL SAYS "Wave driver not installed"!

 

Please help.

[SupportTeam]

If you are using Dialogic card then there is no need to install Wave drivers.

 

Just use "VG for Dialogic" - that version does not require wave drivers.

 

If you definitely want to use Wave drivers then try just using SR5.1.1 - and not installing FP1.