Transfer Call - Dialogic D4pci

[Brett]

Dialogic D/4PCI

 

Transfer Call

 

Been working fine then computer was reset and/or electrical surges/storms and now will not recognise hookflash.

 

Tried,

 

Reinstalling voice guide

 

Reinstalling Dailogic System Release 5.1.1

 

Different PCI slot.

 

Different hookflash times.

 

Previously worked succesfully using the TAPI method.

 

I am at my wits end and so is my client.

 

Any ideas greatly appreciated.

[SupportTeam]

Have you gone through the two ways used to set hookflash length outlined here: http://www.voiceguide.com/vghelp/html/Dial...llTransfers.htm