VoiceGuide IVR Software Main Page
Jump to content

Wave Driver Not Installed

Recommended Posts

I have a Dialogic D/41E ISA, SR 5.1.1 drivers and VG 5.2.5012, Windows XP all patches and SPs installed.

 

I loaded all of this and everything was working fine. Then all of a sudden I get "Wave Driver not Installed". This took a while to pop up. So I uninstalled VG and reinstalled, no good. I completely removed the dialogic stuff and reinstalled, no good. Same error everytime. So I FDISKed and Formatted, then reloaded everything from scratch. All was working great, then on one exit of VG it started doing this all over again!

 

 

When I installed VG I chose Dialogic Analog. And, I have tried the script wizard like everyone suggested, that doesn't work.

 

114401.50 0 btn Hangup on line 6

114401.52 6 ScriptEventCode 9001 iLineState=0

114401.52 6 ERROR 5.2.5012 Unknown State [0]

114401.53 6 rv lg add [Hangup Time]{11/22/2005 11:44:01 AM}

114401.53 6 state Hanging up call...

114401.53 0 rv lg add [Hangup Time]{11/22/2005 11:44:01 AM}

114401.54 0 state Hanging up call... [2nd leg]

114401.54 0 RecSoundStop ok

114401.59 0 PlaySoundStop err=0

114401.59 0 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

114401.59 0 HangupCall : lCallHandle& = 0 - lets close and open line

114401.62 0 ReinitTelephony due to IDLE

114401.66 0 ERROR 5.2.5012 Loading Vgs err=-1, file=[], device=0

114401.66 0 state Waiting for a call...

114401.67 0 fnHangupCall end

114401.67 6 RecSoundStop ok

114401.68 6 PlaySoundStop err=0

114401.68 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

114401.69 6 HangupCall : lCallHandle& = 0 - lets close and open line

114401.69 6 ReinitTelephony due to IDLE

114401.76 6 lineOpen(6)=>Error getting Wave Driver handle for device wave/in LINEERR_NODEVICE

114401.77 6 state Waiting for a call... (?)

114401.78 0 OnError_Unavailable: disabled - no action taken

114401.79 6 state Waiting for a call...

114401.80 6 fnHangupCall end

Share this post


Link to post

Best to just switch to using VG for Dialogic - see the patch available from our WWW Downloads page.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×