Dial Out

[dadress]

I use the dialer to dial a number and call a script. The problem is that the call hangs up before the call gets answered. Also, the scripts starts executing before the call is answered.

[SupportTeam]

Are you using a Voice modem or a Dialogic card?

 

Could you please post a copy of VoiceGuide's Debug Printout which captures the outgoing call, this will allow us to see what happened.

 

When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call. You can enable the automatic saving of the logs to files in \log\ directory as well.

[Guest Dave]

I use a modem

 

074612.14 0 init InitClear start

074612.33 0 ------------------------------------------------------------------------------

074612.33 0 VoiceGuide TAPI v5.2.5003

074612.33 0 ------------------------------------------------------------------------------

074612.53 0 ApiMode=[TAPI]

074612.59 0 Tapi device 8 is: H323 Line

074612.61 0 Tapi device 7 is: IPCONF LINE

074612.61 0 Tapi device 6 is: LPT1T

074612.63 0 Tapi device 5 is: WAN Miniport (L2TP)

074612.63 0 Tapi device 4 is: WAN Miniport (ATW) 2

074612.64 0 Tapi device 3 is: WAN Miniport (ATW) 1

074612.66 0 Tapi device 2 is: RAS VPN Line 0

074612.66 0 Tapi device 1 is: RAS PPPoE Line0000

074612.67 0 Tapi device 0 is: Conexant D850 56K V.9x DFVc Modem

074612.69 0 init vgmulti ver 5.2.5003

074612.72 0 Inband Signaling Config file not specified

074612.72 0 Loading VMB data begin

074612.72 0 Loading VMB data - about to delete old entries

074612.81 0 vm sort start on 8 entries.

074612.83 0 vm sort end.

074612.83 0 Loading VMB data end

074612.92 0 init temp dir exists [C:\Program Files\VoiceGuide\temp\]

074612.92 0 init clear settings on 1 devices.

074612.92 0 Initialising...

074612.92 0 init attach vgs on 1 devices.

074612.92 0 Script Load C:\Documents and Settings\Dovid\My Documents\TVR\TVR.vgs

074612.94 0 init lineopen on 1 devices.

074612.94 0 init calling .lineOpen on device 1

074614.80 0 lineOpen(0)=>

074614.80 0 Calling .GetLineHandle on LineId 0

074614.80 0 hLine=66133

074615.03 0 Calling .GetProviderInfo on LineId 0

074615.08 0 tapi ProviderInfo: Windows Telephony Service Provider for Universal Modem Driver

074615.09 0 set provider type: PROVTYPE_MODEM

074615.14 0 Calling lineSetNumRings on lLineHandle 66133

074615.16 0 Waiting for a call...

074616.50 0 dial start any summary:|0:idx=0|

074643.23 0 dial [38,17189666666,509140746,1,2359,MoTuWeThFrSaSu,,3,NONE,C:\Documents and Settings\Dovid\My Documents\TVR\TVR.vgs,NONE,none,60,2,120,,none]

074643.23 0 rv clear

074643.25 0 dial callque update id=38 next call time 0509140946

074643.25 0 dial callque DB update returned

074643.25 0 amchk set AMdet=False in DialOnLine

074643.25 0 dial found entry: tel[17189666666] ann[NONE] vgs[C:\Documents and Settings\Dovid\My Documents\TVR\TVR.vgs] am[NONE] LineSelection:[]

074643.31 0 Dialing: 17189666666

074643.31 0 MakeCall => 66099

074643.31 0 script interpretor: VgMulti v5.2.5003

074643.31 0 timer set 60 EV_TIMEOUT_MAKECALL_NORESPONSE

074643.33 0 TapiCbTrigSet 66099 7002

074643.34 0 dial start any summary:|0:dial=0|

074643.39 0 tapi Reply (LineEvReply) ok 66099 0

074643.39 0 TapiCbTrigClear

074643.41 0 callstate DIALING 66065 0 0

074643.44 0 callstate PROCEEDING 66065 0 0

074644.34 0 dial start any summary:|0:hc>0|

074646.48 0 callstate CONNECTED 66065 0 0

074646.50 0 callstate CONNECTED 66065,0,0

074646.50 0 WorkingModeTAPI@Connected=

074646.50 0 WorkingModeScript@Connected=

074646.52 0 rv lg add [PathSysVoice]{}

074646.52 0 rv lg add [PathApp]{C:\Program Files\VoiceGuide\}

074646.52 0 rv lg add [PathDataVm]{C:\Program Files\VoiceGuide\data\}

074646.53 0 rv lg add [PathVgSys]{C:\Program Files\VoiceGuide\system\}

074646.53 0 rv lg add [OutDial_RetriesLeft]{2}

074646.55 0 rv lg add [$RV_STARTTIME]{9/14/2005 7:46:46 AM}

074646.55 0 rv lg add [$RV_DEVICEID]{0}

074646.55 0 rv lg add [$RV_CIDNAME]{}

074646.56 0 rv ns add [PathApp]{C:\Program Files\VoiceGuide\}

074646.56 0 rv lg add [$RV_CALLEDNUMBER]{17189666666}

074646.56 0 rv lg add [$RV_DNIS]{}

074646.58 0 rv lg add [DNIS]{}

074646.58 0 Dialing: Playing introduction message

074646.58 0 StartLoadedVgs at 9/14/2005 7:46:46 AM, script interpretor VgMulti v5.2.5003 0

074646.59 0 rv ns add [scriptsPath]{C:\Documents and Settings\Dovid\My Documents\TVR\}

074646.59 0 rv ns add [scriptPath]{C:\Documents and Settings\Dovid\My Documents\TVR}

074646.59 0 rv lg add [PathSysVoice]{}

074646.61 0 rv lg add [PathApp]{C:\Program Files\VoiceGuide\}

074646.61 0 rv lg add [PathDataVm]{C:\Program Files\VoiceGuide\data\}

074646.63 0 rv lg add [PathVgSys]{C:\Program Files\VoiceGuide\system\}

074646.63 0 rv lg add [OutDial_RetriesLeft]{2}

074646.63 0 rv lg add [$RV_STARTTIME]{9/14/2005 7:46:46 AM}

074646.64 0 rv lg add [$RV_DEVICEID]{0}

074646.64 0 rv lg add [$RV_CIDNAME]{}

074646.64 0 rv ns add [PathApp]{C:\Program Files\VoiceGuide\}

074646.66 0 rv lg add [$RV_CALLEDNUMBER]{17189666666}

074646.66 0 rv lg add [$RV_DNIS]{}

074646.67 0 rv lg add [DNIS]{}

074646.67 0 timer clear

074646.69 0 [GetClientRecord] DB Query

074646.69 0 db Jet mode used (To use ODBC mode specify ODBC Connect string)

074646.75 0 db About to execute a Retrieve type operation [sELECT Company, OrderName, OrderAmount, OrderCode, ID FROM Accounts, Transactions WHERE Accounts.AccountID=Transactions.AccountID]

074646.77 0 db [GetClientRecord] row count=1

074646.78 0 rv lg add [GetClientRecord_RowCount]{1}

074646.78 0 db get RecordsetGetRowsMax

074646.78 0 db get 999 records. (row count=1)

074646.80 0 db update RVs start

074646.80 0 db update RVs cols=5 rows=1

074646.80 0 db test vRetData(0, 0)=Joe Umbrella

074646.81 0 db test CStr(vRetData(0, 0))=Joe Umbrella

074646.81 0 db about to close dbDbqDatabase

074646.83 0 db going down path [True]

074646.84 0 timer clear

074646.86 0 [GetOrderCode] Number Input

074646.88 0 rv replace start: [Hello $RV[GetClientRecord_2_1]. This call is to confirm your purchase. Please enter the Order Code that was provided with your order! ]

074646.89 0 rv ns none[PathSysVoice]{}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[OutDial_RetriesLeft]{2}[scriptsPath]{C:\Documents and Settings\Dovid\My Documents\TVR\}[scriptPath]{C:\Documents and Settings\Dovid\My Documents\TVR}[PathSysVoice]{}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[OutDial_RetriesLeft]{2}[$RV_STARTTIME]{9/14/2005 7:46:46 AM}[$RV_DEVICEID]{0}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CALLEDNUMBER]{17189666666}[$RV_DNIS]{}[DNIS]{}[GetClientRecord_RowCount]{1}[GetClientRecord_1_1]{Joe Umbrella}[GetClientRecord_2_1]{Yossi Kaplan}[GetClientRecord_3_1]{11.23}[GetClientRecord_4_1]{123}[GetClientRecord_5_

]{1}

074646.89 0 tts generate start[Hello Yossi Aaplan. This call is to confirm your purchase. Please enter the Order Code that was provided with your order! ]

074646.91 0 tts generate wait

074646.91 0 dial callque delete id=38

074646.98 0 rv ns add [OutDial_Result]{Contacted_Human}

074647.94 0 tts generate finish. lineCallState=CONNECTED

074647.94 0 amchk test AMdet in TtsToWavFileFinished => False

074647.95 0 [GetOrderCode] Playing (C:\Program Files\VoiceGuide\temp\tts_0_1.wav)

074647.95 0 play set playid=171515

074648.08 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\temp\tts_0_1.wav]

074648.08 0 timer clear

074648.09 0 wa(14216,17151500)

074702.31 0 play end current play (playid=171515)

074702.33 0 ScriptEventCode 8001 iLineState=1300

074702.36 0 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED

074702.38 0 eng set timer EV_TIMEOUT_REPLAYMSG time=5

074702.38 0 timer set 5 EV_TIMEOUT_REPLAYMSG

074707.84 0 timer fired EV_TIMEOUT_REPLAYMSG

074707.84 0 ScriptEventCode 9005 iLineState=1301

074707.84 0 LsGetNbrsRxDigits EV_TIMEOUT_REPLAYMSG

074707.86 0 tts generate reuse (C:\Program Files\VoiceGuide\temp\tts_0_1.wav)

074707.86 0 [GetOrderCode] Playing (C:\Program Files\VoiceGuide\temp\tts_0_1.wav)

074707.86 0 play set playid=191421

074707.98 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\temp\tts_0_1.wav]

074708.00 0 timer clear

074708.00 0 wa(14216,19142100)

074712.02 0 sys cleanup Start

074712.02 0 sys cleanup deleting C:\Program Files\VoiceGuide\temp\vbs_0_1_0913195506.vbs

074712.02 0 sys cleanup deleting C:\Program Files\VoiceGuide\temp\vbs_0_SayNumber.vbs

074712.05 0 sys cleanup End

074722.22 0 play end current play (playid=191421)

074722.22 0 ScriptEventCode 8001 iLineState=1300

074722.23 0 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED

074722.23 0 eng set timer EV_TIMEOUT_REPLAYMSG time=5

074722.23 0 timer set 5 EV_TIMEOUT_REPLAYMSG

074727.61 0 timer fired EV_TIMEOUT_REPLAYMSG

074727.61 0 ScriptEventCode 9005 iLineState=1301

074727.61 0 LsGetNbrsRxDigits EV_TIMEOUT_REPLAYMSG

074727.63 0 tts generate reuse (C:\Program Files\VoiceGuide\temp\tts_0_1.wav)

074727.63 0 [GetOrderCode] Playing (C:\Program Files\VoiceGuide\temp\tts_0_1.wav)

074727.64 0 play set playid=211203

074727.78 0 PlaySoundStart ok [C:\Program Files\VoiceGuide\temp\tts_0_1.wav]

074727.78 0 timer clear

074727.80 0 wa(14216,21120300)

==============

 

 

 

074612.328 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,,(null)

074612.343 ------------------------------------------------------------------------------

074612.359 TAPIWrap OCX v1.84.0, Jul 13 2004 19:38:23 [For Pure Tapi]

074612.359 Started at 0914 074612.359

074612.359 ------------------------------------------------------------------------------

074612.390 linec lineInitialize(0x95a460, 0x3540000, 0x3549af0, TapiWrap, 0x95a464) => 0x0

074612.390 tapic lineNegotiateAPIVersion(0x800003ff, 0, 0x10003, 0x20001, 0x1beef0, 0x12c6b4)

074612.390 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x1cc0e8) call

074612.390 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x1cc0e8) => NO_ERROR (0)

074612.390 tapic lineGetIcon(0, 0, 0x1beef8)

074612.437 tapic lineNegotiateAPIVersion(0x800003ff, 1, 0x10003, 0x20001, 0x1cf218, 0x12c6b4)

074612.437 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x1dc410) call

074612.437 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x1dc410) => NO_ERROR (0)

074612.437 tapic lineGetIcon(1, 0, 0x1cf220)

074612.437 tapic lineNegotiateAPIVersion(0x800003ff, 2, 0x10003, 0x20001, 0x1dc420, 0x12c6b4)

074612.437 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x1e9618) call

074612.453 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x1e9618) => NO_ERROR (0)

074612.453 tapic lineGetIcon(2, 0, 0x1dc428)

074612.453 tapic lineNegotiateAPIVersion(0x800003ff, 3, 0x10003, 0x20001, 0x1e9628, 0x12c6b4)

074612.453 tapic lineGetDevCaps(0x800003ff, 3, 0x10003, 0, 0x1f6820) call

074612.453 tapic lineGetDevCaps(0x800003ff, 3, 0x10003, 0, 0x1f6820) => NO_ERROR (0)

074612.453 tapic lineGetIcon(3, 0, 0x1e9630)

074612.468 tapic lineNegotiateAPIVersion(0x800003ff, 4, 0x10003, 0x20001, 0x1f6830, 0x12c6b4)

074612.484 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x203a28) call

074612.484 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x203a28) => NO_ERROR (0)

074612.484 tapic lineGetIcon(4, 0, 0x1f6838)

074612.484 tapic lineNegotiateAPIVersion(0x800003ff, 5, 0x10003, 0x20001, 0x203a38, 0x12c6b4)

074612.484 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x210c30) call

074612.484 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x210c30) => NO_ERROR (0)

074612.484 tapic lineGetIcon(5, 0, 0x203a40)

074612.500 tapic lineNegotiateAPIVersion(0x800003ff, 6, 0x10003, 0x20001, 0x210c40, 0x12c6b4)

074612.500 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x21de38) call

074612.500 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x21de38) => NO_ERROR (0)

074612.500 tapic lineGetIcon(6, 0, 0x210c48)

074612.500 tapic lineNegotiateAPIVersion(0x800003ff, 7, 0x10003, 0x20001, 0x21de48, 0x12c6b4)

074612.500 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x22b040) call

074612.500 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x22b040) => NO_ERROR (0)

074612.500 tapic lineGetIcon(7, 0, 0x21de50)

074612.515 fn TAPI_ERR:LINEERR_OPERATIONUNAVAIL

074612.515 tapic lineNegotiateAPIVersion(0x800003ff, 8, 0x10003, 0x20001, 0x22b050, 0x12c6b4)

074612.515 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x238248) call

074612.531 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x238248) => NO_ERROR (0)

074612.531 tapic lineGetIcon(8, 0, 0x22b058)

074612.578 ocxfn GetLineCount()

074612.578 ocxfn GetLineName(sLineId=8)

074612.578 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x23b9a0) call

074612.593 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x23b9a0) => NO_ERROR (0)

074612.593 ocxfn GetLineName(sLineId=7)

074612.593 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x23ba78) call

074612.609 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x23ba78) => NO_ERROR (0)

074612.609 ocxfn GetLineName(sLineId=6)

074612.609 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x23baa0) call

074612.609 tapic lineGetDevCaps(0x800003ff, 6, 0x10004, 0, 0x23baa0) => NO_ERROR (0)

074612.609 ocxfn GetLineName(sLineId=5)

074612.625 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x23bac8) call

074612.625 tapic lineGetDevCaps(0x800003ff, 5, 0x10004, 0, 0x23bac8) => NO_ERROR (0)

074612.625 ocxfn GetLineName(sLineId=4)

074612.625 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x23bac8) call

074612.625 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x23bac8) => NO_ERROR (0)

074612.640 ocxfn GetLineName(sLineId=3)

074612.640 tapic lineGetDevCaps(0x800003ff, 3, 0x10003, 0, 0x23bac8) call

074612.640 tapic lineGetDevCaps(0x800003ff, 3, 0x10003, 0, 0x23bac8) => NO_ERROR (0)

074612.640 ocxfn GetLineName(sLineId=2)

074612.640 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x23bac8) call

074612.640 tapic lineGetDevCaps(0x800003ff, 2, 0x10003, 0, 0x23bac8) => NO_ERROR (0)

074612.656 ocxfn GetLineName(sLineId=1)

074612.656 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x23bac8) call

074612.656 tapic lineGetDevCaps(0x800003ff, 1, 0x10003, 0, 0x23bac8) => NO_ERROR (0)

074612.671 ocxfn GetLineName(sLineId=0)

074612.671 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x23cda8) call

074612.671 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x23cda8) => NO_ERROR (0)

074612.937 ocxfn LineOpen(0, 0, 0, , )

074612.937 tapic lineNegotiateAPIVersion(0x800003ff, 0, 0x10003, 0x20001, 0x1beef0, 0x12dee4)

074612.953 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24aae0) call

074612.953 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24aae0) => NO_ERROR (0)

074612.953 tapic lineGetIcon(0, 0, 0x1beef8)

074612.968 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24aae0) call

074612.968 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24aae0) => NO_ERROR (0)

074612.968 tapic lineOpen(0x800003ff, 0, 0x1beeec, 0x10004, 0, 0x1beee0, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0)

074614.390 tapic lineGetID(0x10255, 0, 0, 0x1, 0x3b10008, wave/in) LINECALLSELECT_LINE hLineInfo

074614.750 tapic lineGetID(0x10255, 0, 0, 0x1, 0x3b10008, wave/in) => 0x0

074614.750 tapic lineGetID => 1

074614.750 tapic lineGetID(0x10255, 0, 0, 0x1, 0x3af3730, wave/out) LINECALLSELECT_LINE hLineInfo

074614.765 tapic lineGetID(0x10255, 0, 0, 0x1, 0x3af3730, wave/out) => 0x0

074614.765 tapic lineGetID => 1

074614.781 ocxfn GetLineName(sLineId=0)

074614.781 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24d9c8) call

074614.781 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24d9c8) => NO_ERROR (0)

074614.796 wavec waveInGetDevCaps(0x1, 0x12df4c, 0x30) => 0

074614.796 wavec waveOutGetDevCaps(0x1, 0x12df18, 0x34) => 0

074614.796 wave IN:[Modem #0 Line Record v80.0 format=0x0, channels=0x1] OUT:[Modem #0 Line Playback v80.0 format=0x0, channels=0x1, support=0x0]

074615.031 ocxfn GetProviderInfo(sLineId=0)

074615.031 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24d9c8) call

074615.078 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x24d9c8) => NO_ERROR (0)

074615.078 fn GetProviderInfo => UnimodemV

074615.140 ocxfn SilenceDetectSet(sLineId=0, sTimeLen=0, sVolumeLevel=0)

074629.312 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,,(null)

074635.656 ocxfn LogLevels 0,C:\Program Files\VoiceGuide\log\,tw.txt,,(null)

074636.546 ocxfn LogLevels 10,C:\Program Files\VoiceGuide\log\,tw.txt,,(null)

074643.281 tapic lineMakeCall(0x10255, 0x1bef30, 17189666666, 0, 0x0)

074643.312 tapic lineMakeCall => 66099

074643.343 tapie LINE_REPLY(0, 0x0, 0x10233, 0x0)

074643.406 tapie LINE_CALLSTATE(0, 0x10211, 0x10, 0x0, 0x0)

074643.437 tapie LINE_CALLSTATE(0, 0x10211, 0x200, 0x0, 0x0)

074646.468 tapie LINE_CALLSTATE(0, 0x10211, 0x100, 0x0, 0x0)

074646.468 tapic lineGetID(0x10255, 0, 0, 0x1, 0x24de30, wave/in) LINECALLSELECT_LINE hLineInfo

074646.484 tapic lineGetID(0x10255, 0, 0, 0x1, 0x24de30, wave/in) => 0x0

074646.484 tapic lineGetID => 1

074646.484 tapic lineGetID(0x10255, 0, 0, 0x1, 0x24de30, wave/out) LINECALLSELECT_LINE hLineInfo

074646.484 tapic lineGetID(0x10255, 0, 0, 0x1, 0x24de30, wave/out) => 0x0

074646.484 tapic lineGetID => 1

074646.515 info This device does not support Volume control, dwSupport=0x0

074647.968 ocxfn PlayMultiDelimited(sLineId=0, strFile1=C:\Program Files\VoiceGuide\temp\tts_0_1.wav, lPlayId=0x29dfb, lOptions=0x0, strOptions=)

074647.968 tr 5 ResetWavOutAndContinuePlay start

074647.968 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074647.968 play FileMmioOpenAndAscend end

074647.968 fn play wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=8000, nAvgBytesPerSec=16000, nBlockAlign=2, wBitsPerSample=16, cbSize=0

074647.968 wavec waveOutOpen(0x0, 0x1, 0x1bef08, 0x0, 0x0, 0x1) => 0 (MMSYSERR_OK) - format query

074648.015 wavec waveOutOpen(0x1bef3c, 0x1, 0x1bef08, 0x10282, 0x1beee0, 0x10002) => 0 (MMSYSERR_OK) ... hli->hWaveOut=0x3b37ea8

074648.015 wavec waveOutReset(0x3b37ea8) => 0(MMSYSERR_OK) fn:PlaySoundStart

074648.031 tapic lineMonitorDigits(0x10211, 0x2) => 0x0

074648.031 tapic lineMonitorMedia(0x10211, 0x7c) => -2147483601

074648.031 fn TAPI_ERR:LINEERR_INVALMEDIAMODE

074648.031 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074648.031 play FileMmioOpenAndAscend end

074648.031 play LoadCurrFileToPlay start

074648.046 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074648.046 play FileMmioOpenAndAscend end

074648.046 iPlayListIdxCurr 0 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=8000, nAvgBytesPerSec=16000, nBlockAlign=2, wBitsPerSample=16, cbSize=0

074648.046 wavec waveOutWrite HeapAllocs bytes: DataToPlay=227468, WaveHdr=32, UserData=12

074648.046 wavehdr: lpData=0x3b37f18, dwBufferLength=227468, dwBytesRecorded=0, dwUser=0x3afc538, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0

074648.046 wavec waveOutPrepareHeader(0x3b37ea8, 0x3b071f0, 0x20) => 0

074648.062 wavec waveOutWrite(0x3b37ea8, 0x3b071f0, 0x20) => 0

074648.062 play LoadCurrFileToPlay end

074648.062 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned

074648.078 tr fn PostMessage WM_FIRE_PLAY_WDOG_SET_EVENT (linked buffers) params: 0 17151500

074648.093 fn OnFirePlayPlayWdogSetEvent start

074648.093 ocxev PlayWdogSet(dwLineId=0, dwPlayId=0x105b60c, LenMsecs=14216)

074702.218 wavee WOM_DONE(0x3b37ea8, 0x3b071f0) (callback window message)

074702.234 wavee WOM_DONE(0x3b37ea8, 0x3bd, 0x1beee0, 0x3b071f0, 0x0) psch

074702.265 fn psch lpUserData=0x3afc538 : dwPlayId=171515, hli=0x1beee0, iFileIdx=0x0

074702.265 fn psch hli=0x1beee0 : dwPlayId=171515, iPlayListIdxCurr=0x0

074702.265 fn psch clearing watchdog

074702.265 tr fn PlaySoundCallBackHandler calling PostMessage WM_FIRE_PLAY_WDOG_CLEAR_EVENT

074702.265 wavec waveOutUnprepareHeader(0x3b37ea8, 0x3b071f0, 0x20) call unimodem

074702.281 wavec waveOutUnprepareHeader(0x3b37ea8, 0x3b071f0, 0x20) => 0 (MMSYSERR_OK) unimodem

074702.281 wavec waveOutReset(0x3b37ea8) call, caller: Psch

074702.281 wavec waveOutReset(0x3b37ea8) => 0 (MMSYSERR_OK), caller: Psch

074702.281 wavec waveOutClose(0x3b37ea8) call, caller: Psch

074702.296 wavec waveOutClose(0x3b37ea8) => 0 (MMSYSERR_OK), caller: Psch

074702.296 fn OnFirePlayPlayWdogClearEvent start

074702.296 ocxev PlayWdogClear(dwLineId=0, dwPlayId=0x105b60c)

074702.296 ocxev PlayEnd(dwLineId=0, dwPlayId=0x29dfb)

074707.875 ocxfn PlayMultiDelimited(sLineId=0, strFile1=C:\Program Files\VoiceGuide\temp\tts_0_1.wav, lPlayId=0x2ebbd, lOptions=0x0, strOptions=)

074707.875 tr 5 ResetWavOutAndContinuePlay start

074707.875 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074707.875 play FileMmioOpenAndAscend end

074707.875 fn play wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=8000, nAvgBytesPerSec=16000, nBlockAlign=2, wBitsPerSample=16, cbSize=0

074707.890 wavec waveOutOpen(0x0, 0x1, 0x1bef08, 0x0, 0x0, 0x1) => 0 (MMSYSERR_OK) - format query

074707.937 wavec waveOutOpen(0x1bef3c, 0x1, 0x1bef08, 0x10282, 0x1beee0, 0x10002) => 0 (MMSYSERR_OK) ... hli->hWaveOut=0x3b37ea8

074707.937 wavec waveOutReset(0x3b37ea8) => 0(MMSYSERR_OK) fn:PlaySoundStart

074707.937 tapic lineMonitorDigits(0x10211, 0x2) => 0x0

074707.937 tapic lineMonitorMedia(0x10211, 0x7c) => -2147483601

074707.953 fn TAPI_ERR:LINEERR_INVALMEDIAMODE

074707.953 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074707.953 play FileMmioOpenAndAscend end

074707.953 play LoadCurrFileToPlay start

074707.953 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074707.968 play FileMmioOpenAndAscend end

074707.968 iPlayListIdxCurr 0 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=8000, nAvgBytesPerSec=16000, nBlockAlign=2, wBitsPerSample=16, cbSize=0

074707.968 wavec waveOutWrite HeapAllocs bytes: DataToPlay=227468, WaveHdr=32, UserData=12

074707.968 wavehdr: lpData=0x3b43958, dwBufferLength=227468, dwBytesRecorded=0, dwUser=0x3afc550, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0

074707.968 wavec waveOutPrepareHeader(0x3b37ea8, 0x3b1a538, 0x20) => 0

074707.984 wavec waveOutWrite(0x3b37ea8, 0x3b1a538, 0x20) => 0

074707.984 play LoadCurrFileToPlay end

074707.984 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned

074707.984 tr fn PostMessage WM_FIRE_PLAY_WDOG_SET_EVENT (linked buffers) params: 0 19142100

074708.000 fn OnFirePlayPlayWdogSetEvent start

074708.000 ocxev PlayWdogSet(dwLineId=0, dwPlayId=0x12415d4, LenMsecs=14216)

074722.156 wavee WOM_DONE(0x3b37ea8, 0x3b1a538) (callback window message)

074722.171 wavee WOM_DONE(0x3b37ea8, 0x3bd, 0x1beee0, 0x3b1a538, 0x0) psch

074722.171 fn psch lpUserData=0x3afc550 : dwPlayId=191421, hli=0x1beee0, iFileIdx=0x0

074722.171 fn psch hli=0x1beee0 : dwPlayId=191421, iPlayListIdxCurr=0x0

074722.171 fn psch clearing watchdog

074722.171 tr fn PlaySoundCallBackHandler calling PostMessage WM_FIRE_PLAY_WDOG_CLEAR_EVENT

074722.171 wavec waveOutUnprepareHeader(0x3b37ea8, 0x3b1a538, 0x20) call unimodem

074722.187 wavec waveOutUnprepareHeader(0x3b37ea8, 0x3b1a538, 0x20) => 0 (MMSYSERR_OK) unimodem

074722.187 wavec waveOutReset(0x3b37ea8) call, caller: Psch

074722.187 wavec waveOutReset(0x3b37ea8) => 0 (MMSYSERR_OK), caller: Psch

074722.187 wavec waveOutClose(0x3b37ea8) call, caller: Psch

074722.203 wavec waveOutClose(0x3b37ea8) => 0 (MMSYSERR_OK), caller: Psch

074722.203 fn OnFirePlayPlayWdogClearEvent start

074722.218 ocxev PlayWdogClear(dwLineId=0, dwPlayId=0x12415d4)

074722.218 ocxev PlayEnd(dwLineId=0, dwPlayId=0x2ebbd)

074727.640 ocxfn PlayMultiDelimited(sLineId=0, strFile1=C:\Program Files\VoiceGuide\temp\tts_0_1.wav, lPlayId=0x33903, lOptions=0x0, strOptions=)

074727.656 tr 5 ResetWavOutAndContinuePlay start

074727.656 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074727.656 play FileMmioOpenAndAscend end

074727.656 fn play wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=8000, nAvgBytesPerSec=16000, nBlockAlign=2, wBitsPerSample=16, cbSize=0

074727.656 wavec waveOutOpen(0x0, 0x1, 0x1bef08, 0x0, 0x0, 0x1) => 0 (MMSYSERR_OK) - format query

074727.703 wavec waveOutOpen(0x1bef3c, 0x1, 0x1bef08, 0x10282, 0x1beee0, 0x10002) => 0 (MMSYSERR_OK) ... hli->hWaveOut=0x3b37ea8

074727.718 wavec waveOutReset(0x3b37ea8) => 0(MMSYSERR_OK) fn:PlaySoundStart

074727.718 tapic lineMonitorDigits(0x10211, 0x2) => 0x0

074727.718 tapic lineMonitorMedia(0x10211, 0x7c) => -2147483601

074727.718 fn TAPI_ERR:LINEERR_INVALMEDIAMODE

074727.734 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074727.734 play FileMmioOpenAndAscend end

074727.734 play LoadCurrFileToPlay start

074727.734 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\temp\tts_0_1.wav

074727.734 play FileMmioOpenAndAscend end

074727.750 iPlayListIdxCurr 0 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=8000, nAvgBytesPerSec=16000, nBlockAlign=2, wBitsPerSample=16, cbSize=0

074727.750 wavec waveOutWrite HeapAllocs bytes: DataToPlay=227468, WaveHdr=32, UserData=12

074727.750 wavehdr: lpData=0x3b45cd8, dwBufferLength=227468, dwBytesRecorded=0, dwUser=0x1b9668, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0

074727.750 wavec waveOutPrepareHeader(0x3b37ea8, 0x24b398, 0x20) => 0

074727.765 wavec waveOutWrite(0x3b37ea8, 0x24b398, 0x20) => 0

074727.765 play LoadCurrFileToPlay end

074727.765 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned

074727.765 tr fn PostMessage WM_FIRE_PLAY_WDOG_SET_EVENT (linked buffers) params: 0 21120300

074727.781 fn OnFirePlayPlayWdogSetEvent start

074727.796 ocxev PlayWdogSet(dwLineId=0, dwPlayId=0x142452c, LenMsecs=14216)

074729.875 wavec waveOutReset(0x3b37ea8) call, caller: OneLineClose_Default

074729.890 wavec waveOutReset(0x3b37ea8) => 0 (MMSYSERR_OK), caller: OneLineClose_Default

074729.890 wavec waveOutClose(0x3b37ea8) call, caller: OneLineClose_Default

074730.671 wavec waveOutClose(0x3b37ea8) => 0 (MMSYSERR_OK), caller: OneLineClose_Default

074730.671 tapic lineNegotiateAPIVersion(0x800003ff, 0, 0x10003, 0x20001, 0x1beef0, 0x12ee18)

074730.671 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x3b03690) call

074730.671 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x3b03690) => NO_ERROR (0)

074730.687 tapic lineGetIcon(0, 0, 0x1beef8)

074730.687 linec lineShutdown(0x800003ff) => 0x0

074730.921 wavee WOM_DONE(0x3b37ea8, 0x24b398) (callback window message)

074730.921 wavee WOM_DONE(0x3b37ea8, 0x3bd, 0x1beee0, 0x24b398, 0x0) psch

074730.921 fn psch hwo(0x3b37ea8) != hli->hWaveOut(0x0)

074730.937 fn psch lpUserData=0x1b9668 : dwPlayId=211203, hli=0x1beee0, iFileIdx=0x0

[Guest Guest]

I use a modem. Log attached.

logs.txt

[SupportTeam]

Modems not not very good for dialing out. You really should get a Dialogic card.

From http://www.voiceguide.com/vghelp/html/DialListInto.htm :

When using a voice modem to dial out a prompt message needs to be specified which will be played in a loop until the person who answers the call presses key on their telephone keypad. This is because a voice modem cannot detect when a call is answered.  Only after the called person presses the key on their telephone keypad will the message or script be played. If an answering machine answers calls placed using voice modems it will end up recording the prompt message being played in a loop.