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Vg Not Detecting Incoming Calls

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I have a modem that worked fine before although after I reinstalled my computer it does not seem to work with voiceguide. I can dial out although it does not accept any incoming calls. I get the following information in the Event Trace log.

 

181838.18 0 ring 12

181838.18 0 cti ignore ring events for CTI link devices

 

I would appreciate any help.

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Please update your system with attached .EXE (place in VG's directory)

This version fixes the bug which you encountered.

 

This bug was affecting the first TAPI device on system - if your modem was being detected by Windows as the 'first' TAPI device then you would get this error with v5.2.5000 of VgMulti.exe.

VgMulti_5.2.5003.zip

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