Voice Guide And Running It As E Isp Reporter

[Guest m-r-r]

Hi

in the first of all , tanks for this forum and all of the users.

and my problem :

i setuped VoiceGuide on one system and running it as e ISP reporter and i want to report initialtime and time left of our users on tel , in the first i setuped the program and run it and configuring it to answering incomming calls , so now i can't connect program to my databse for read the information and report it .

my sample users is here : http:/www.firoozabad.com/users.zip

after unzipping the zip file you have 10 user files with profiles , and the files can be openede with any text editor like NotePad in windows.

now i want :

when the operator or user calling and system answer to he , the operator entering his username and password and system when recieved them , verifiyng them with databse and reading the value of " Timeinitial=" and " TimeLeft="

for example in file 10H919 : Timeinitial=600 TimeLeft=462

 

with this information , what am i doing to solve this problem ?

tanks again.

[SupportTeam]

Best to have this info imported into some database and then you can use VG's DB Query module to retrieve the various user information and do searches etc.

[Guest m-r-r]

tanks for your answer , but i want to working with the rich text's file . can i ?

 

and with your way (using database) who can help me to designing ?

tanks again for all.

[SupportTeam]

We can assist in creating an application which would do this - please send an email to sales@voiceguide.com describing exactly what needs to be done and we can forward you a quote on such work.

[Guest m-r-r]

With Hi Again

Tanks For Your Answers

but i want just to working with rich text , because my accounting program can't run and make Database automatically and it's a problem , so i want to work with users .

any one can help me to do it ?

tanks again.

[SupportTeam]

Sounds like you need an application which can read in the information in your rich text data files and then a VoiceGuide script which can access this information to speak it out to callers.

 

As mentioned before, we can assist in creating an application which would do this - please send an email to sales@voiceguide.com describing exactly what needs to be done and we can forward you a quote on such work.