Capture Entered Number Module Not Working?

[Guest k_tammam]

When I test the script "Credit Card Payment.vgs" the VG fall to get the number and Hangup?

 

I'm using 3com U.S. Rebotics 56 Message modem ?

 

140436.20 6 callstate OFFERING 65766 0 4

140436.20 6 rv clear

140436.20 6 Answer the call at 18/04/2005 02:04:36 م

140436.22 6 lineAnswer(65766) => 66296

140436.22 6 ring 1

140436.22 6 callstate ACCEPTED 65766 0 0

140436.34 0 dial start any summary:|6:hc>0|

140439.59 6 tapi Reply (LineEvReply) ok 66296 0

140439.59 6 callstate CONNECTED 65766 0 0

140439.59 6 callstate CONNECTED 65766,0,0

140439.59 6 WorkingModeTAPI@Connected=

140439.59 6 WorkingModeScript@Connected=

140439.61 6 Inband detection not enabled

140439.61 6 StartLoadedVgs at 18/04/2005 02:04:39 م, v5.2.3063

140439.61 6 AddRVns [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\}

140439.61 6 AddRVns [scriptPath]{C:\Program Files\VoiceGuide\Scripts\Credit Card Payment}

140439.61 6 rv add [$RV_STARTTIME]{18/04/2005 02:04:39 م}

140439.61 6 rv add [$RV_DEVICEID]{6}

140439.61 6 rv add [$RV_CIDNAME]{}

140439.63 6 AddRVns [PathApp]{C:\Program Files\VoiceGuide\}

140439.63 6 rv add [$RV_CIDNUMBER]{}

140439.63 6 timer clear

140439.63 6 [Get Client ID] Number Input

140439.63 6 [Get Client ID] Playing (PayGetId.wav)

140439.64 6 play set playid=450234

140440.28 6 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Credit Card Payment\PayGetId.wav]

140440.30 6 timer clear

140440.30 6 wa(8358,45023400)

140448.81 6 play end current play (playid=450234)

140448.81 6 ScriptEventCode 8001 iLineState=1300

140448.81 6 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED

140448.83 6 timer set 10 EV_TIMEOUT_HANGUP

140448.83 6 timer set 6 EV_TIMEOUT_ENTERDATA

140455.28 6 timer fired EV_TIMEOUT_ENTERDATA

140455.28 6 ScriptEventCode 9006 iLineState=1301

140455.28 6 LsGetNbrsRxDigits EV_TIMEOUT_ENTERDATA

140455.28 6 rv add [Get Client ID]{}

140455.28 6 AddRVns [Get Client ID_PathTaken]{fail}

140455.30 6 rv add [Hangup Time]{18/04/2005 02:04:55 م}

140455.30 6 Hanging up call... [No data entered]

140455.30 6 RecSoundStop ok

140455.30 6 PlaySoundStop err=0

140455.30 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

140455.31 6 fnHangupCall end

140456.14 6 callstate DISCONNECTED 65766 1 0

140456.16 6 ScriptEventCode 9250 iLineState=900

140456.16 6 LsAwaitingCalls EV_REMOTEPARTY_DISCONNECT

140456.16 6 rv add [Hangup Time]{18/04/2005 02:04:56 م}

140456.16 6 Hanging up call...

140456.17 6 RecSoundStop ok

140456.17 6 PlaySoundStop err=0

140456.17 6 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

140456.17 6 fnHangupCall end

140456.17 6 callstate IDLE 65766 0 0

140456.19 6 WorkingMode@Idle=

140456.19 6 timer clear

140456.19 6 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

140456.19 6 tapi Reply (LineEvReply) ok 65578 0

140456.20 6 tapi Reply (LineEvReply) ok 66415 0

140457.19 6 timer fired EV_TIMEOUT_TIMETOREINITLINE

140457.19 6 ScriptEventCode 9008 iLineState=900

140457.19 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

140457.19 6 ReinitTelephony due to IDLE

140457.19 6 tapic lineDeallocateCall(MainCall:65766) 0

140457.22 6 lineOpen(6)=>

140457.22 6 Waiting for a call...

140457.22 6 LineHandle=65818

140457.22 6 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

140457.34 0 dial start any summary:|6:rdy=0|

140500.50 6 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

140500.50 6 ScriptEventCode 9013 iLineState=900

140501.34 0 dial start any summary:|6:dok=0|

[SupportTeam]

Trace shows modem did not report any keypresses being made, so VG hung up the call.

 

140455.30 6 Hanging up call... [No data entered]