Need Help With Tapi Install

[sterlingsvc]

Help, as I guess I do not understand how to install TAPI drivers. I have Dialogic d/4pciuf and I get the screen below when I follow the instructions (below below). I am using eval version of the Intel SR 6.0 software.

 

(All of the different line devices shown in VoiceGuide show "Device doesn't support any voice features." The line devices are: RAS PPPoE line 0000, RAS VPN line 0, WAN Miniport (L2TP), LPT1T.)

 

The "advanced" tab of the phones and modems tabs shows the following: Microsoft h.323 telephony service provider, Microsoft HID phone TSP, Microsoft Multicast Conference TAPI Service Provider, NDIS Proxy TAPI Service Provider, TAPI Kernel Mode Service Provider, and Unimodem 5 Service Provider.

 

When I click "add" I see only: Microsoft Windows Remote Service Provider.

 

What to do? I just want to use VoiceGuide's IVR functionality and be able to transfer calls from one POTS line to another.

 

Dave

 

-----------

[SupportTeam]

For Dialogic installs please follow instructions in the Help file.

Online copy of relevant page is here: http://www.voiceguide.com/vghelp/html/Inst...allDialogic.htm

[Guest Alejandro]

I have the same problem.

TAPI drivers don't appear on the dialog box of advanced properties of phone options on the control panel.

I have rebooted the server more than once.

 

Thanks,

Alejandro

[SupportTeam]

Which System Release drivers are you using?

Which version of Windows are you using?

[sterlingsvc]

I am using SR 5.1 w/ Feature Pack eval version. Windows XP Pro.

[SupportTeam]

Should work...

 

BTW. no need to use FP1 - SP1 will work OK.