Guest Dave Report post Posted 10/06/2004 04:18 PM Hi I can't get announce transfer to work with D/4PCI on Win XP Pro. The caller hears nothing then the line drops. The extension does not ring. Here's the log: 180833.85 0 dial start any summary:|5:rdy=0| 180834.88 0 dial start any summary:|5:rdy=0| 180835.18 5 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 180835.19 5 ScriptEventCode 9013 iLineState=900 180910.70 5 linedevstate 2048 0 0 180910.70 5 callstate OFFERING 65877 0 4 180910.70 5 Answer the call at 10/6/2004 6:09:10 PM 180910.71 5 lineAnswer(65877) => 65860 180910.73 5 callinfo CALLEDID 180910.73 5 callinfo ORIGIN 180910.74 5 ring 0 180911.30 5 callstate CONNECTED 65877 1 0 180911.30 5 callstate CONNECTED 65877,1,0 180911.30 5 WorkingModeTAPI@Connected= 180911.30 5 WorkingModeScript@Connected= 180911.32 5 Inband detection not enabled 180911.32 5 StartLoadedVgs at 10/6/2004 6:09:11 PM 180911.32 5 AddRVns [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\} 180911.32 5 AddRVns [scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server} 180911.34 5 rv add [$RV_STARTTIME]{10/6/2004 6:09:11 PM} 180911.34 5 rv add [$RV_DEVICEID]{5} 180911.34 5 rv add [$RV_CIDNAME]{} 180911.34 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 180911.36 5 rv add [$RV_CIDNUMBER]{} 180911.36 5 tapi Reply (LineEvReply) ok 65860 0 180911.38 5 callinfo MONITORMODES 180911.39 5 timer clear 180911.39 5 [Determine work hours] Evaluate [($RV_DAY < 6) and (($RV_HOUR >= 9) and ($RV_HOUR < 20))] 180911.39 5 rv replace start: [($RV_DAY < 6) and (($RV_HOUR >= 9) and ($RV_HOUR < 20))] 180911.41 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:09:11 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{} 180911.41 5 rv replace end: [(3 < 6) and ((18 >= 9) and (18 < 20))] 180911.43 5 .Eval((3 < 6) and ((18 >= 9) and (18 < 20))) 180911.44 5 AddRVns [Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))} 180911.44 5 AddRVns [Determine work hours]{True} 180911.45 5 AddRVns [time]{True} 180911.46 5 Eval Expr result:[True] stored in $RV[time] 180911.46 5 timer clear 180911.48 5 [Welcome Office Hours] Playing 180911.48 5 [Welcome Office Hours] Playing (Office hours.wav) 180911.48 5 play set playid=515741 180911.61 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\Office hours.wav] 180911.62 5 timer clear 180911.63 5 RunModule PLAY end 180911.64 5 wa(13538,51574100) 180911.66 5 callinfo MONITORMODES 180912.93 5 dtmf 1 (65877,49,2) 180912.94 5 ScriptEventCode 49 iLineState=1100 180912.95 5 LsPlayMsg 1 180913.03 5 PlaySoundStop err=0 180913.04 5 rv add [Welcome Office Hours]{1} 180913.09 5 timer clear 180913.10 5 [Get Extension] Number Input 180913.10 5 [Get Extension] Playing (ExtensionNum.wav) 180913.11 5 play set playid=517363 180913.22 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\ExtensionNum.wav] 180913.23 5 timer clear 180913.25 5 wa(2558,51736300) 180913.26 5 callinfo MONITORMODES 180914.61 5 dtmf 1 (65877,49,2) 180914.61 5 ScriptEventCode 49 iLineState=1300 180914.62 5 LsGetNbrsPlayWelcMsg 1 180914.71 5 PlaySoundStop err=0 180914.72 5 [Get Extension] Number Input 1 180914.73 5 path {1} not found 180914.74 5 timer set 5 EV_TIMEOUT_GOTOMODULE 180914.84 5 dtmf 6 (65877,54,2) 180914.86 5 ScriptEventCode 54 iLineState=1301 180914.86 5 LsGetNbrsRxDigits 6 180914.88 5 [Get Extension] Number Input 16 180914.88 5 path {16} not found 180914.89 5 timer set 5 EV_TIMEOUT_GOTOMODULE 180915.13 5 dtmf 4 (65877,52,2) 180915.13 5 ScriptEventCode 52 iLineState=1301 180915.14 5 LsGetNbrsRxDigits 4 180915.15 5 [Get Extension] Number Input 164 180915.16 5 path {164} not found 180915.16 5 timer set 5 EV_TIMEOUT_GOTOMODULE 180915.32 5 dtmf 3 (65877,51,2) 180915.32 5 ScriptEventCode 51 iLineState=1301 180915.34 5 LsGetNbrsRxDigits 3 180915.34 5 [Get Extension] Number Input 1643 180915.36 5 path {1643} not found 180915.36 5 timer set 5 EV_TIMEOUT_GOTOMODULE 180915.38 5 timer clear 180915.39 5 rv add [Get Extension]{1643} 180915.39 5 path {1643} not found 180915.41 5 AddRVns [Get Extension_PathTaken]{success} 180915.41 5 timer clear 180915.43 5 [DB Query] DB Query 180915.43 5 db Jet mode used (To use ODBC mode specify ODBC Connect string) 180915.50 5 rv replace start: [sELECT IsInOffice FROM IsInOffice WHERE Ext = $RV[Get Extension]] 180915.50 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:09:11 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))}[Determine work hours]{True}[time]{True}[Welcome Office Hours]{1}[Get Extension]{1643}[Get Extension_PathTaken]{success} 180915.52 5 rv replace end: [sELECT IsInOffice FROM IsInOffice WHERE Ext = 1643] 180915.52 5 db About to execute a Retrieve type operation [sELECT IsInOffice FROM IsInOffice WHERE Ext = 1643] 180915.54 5 db [DB Query] row count=1 180915.55 5 rv add [DB Query_RowCount]{1} 180915.55 5 db get RecordsetGetRowsMax 180915.57 5 db get 999 records. (row count=1) 180915.57 5 db update RVs 180915.59 5 db about to close dbDbqDatabase 180915.61 5 db going down path [True] 180915.61 5 timer clear 180915.63 5 [Evaluate In or Out] Evaluate [$RV[DB Query_1_1] = 1] 180915.64 5 rv replace start: [$RV[DB Query_1_1] = 1] 180915.64 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:09:11 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))}[Determine work hours]{True}[time]{True}[Welcome Office Hours]{1}[Get Extension]{1643}[Get Extension_PathTaken]{success}[DB Query_RowCount]{1}[DB Query_1_1]{1} 180915.66 5 rv replace end: [1 = 1] 180915.66 5 .Eval(1 = 1) 180915.68 5 AddRVns [Evaluate In or Out_Input]{1 = 1} 180915.68 5 AddRVns [Evaluate In or Out]{True} 180915.70 5 Eval Expr result:[True] 180915.70 5 timer clear 180915.71 5 [Play Tnf to Extension] Playing 180915.73 5 [Play Tnf to Extension] Playing (TransferCall.wav) 180915.73 5 play set playid=519987 180915.85 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\TransferCall.wav] 180915.86 5 timer clear 180915.87 5 RunModule PLAY end 180915.89 5 wa(2031,51998700) 180915.91 5 callinfo MONITORMODES 180917.99 5 wb(51998700) 180918.02 5 play end current play (playid=519987) 180918.03 5 ScriptEventCode 8001 iLineState=1100 180918.04 5 LsPlayMsg EV_PLAY_FINISHED 180918.05 5 timer set 10 EV_TIMEOUT_HANGUP 180918.06 5 timer set 0 EV_TIMEOUT_GOTOMODULE 180918.07 5 ScriptEventCode 9002 iLineState=1101 180918.08 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 180918.09 5 timer clear 180918.10 5 timer set 0.4 EV_TIMEOUT_READYTOBEGINTRANSFER 180918.49 5 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 180918.50 5 ScriptEventCode 9012 iLineState=1900 180918.51 5 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER 180918.52 5 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 180918.53 5 rv replace start: [$RV[Get Extension]] 180918.54 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:09:11 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))}[Determine work hours]{True}[time]{True}[Welcome Office Hours]{1}[Get Extension]{1643}[Get Extension_PathTaken]{success}[DB Query_RowCount]{1}[DB Query_1_1]{1}[Evaluate In or Out_Input]{1 = 1}[Evaluate In or Out]{True} 180918.55 5 rv replace end: [1643] 180918.56 5 [Tnf to Extension] Announced Transfer to 1643 (TAPI) 180918.57 5 lineSetupTransfer(65877,0) in LsXferStart => 65843 180920.60 5 tapi Reply (LineEvReply) ok 65843 0 180920.62 5 linedevstate 2048 0 0 180920.63 5 callstate DIALTONE 65809 2 0 180920.65 5 callstate ONHOLDPENDTRANSFER 65877 0 0 180948.65 5 timer fired EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 180948.66 5 ScriptEventCode 9021 iLineState=1900 180948.67 5 LsXferStart EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 180948.68 5 Transfer timed out 180948.69 5 lineDrop(65809) in DropConsultingCall_Fail => 65792 180948.70 5 TapiCbTrigSet 65792 7004 180949.36 5 linedevstate 2048 0 0 180949.38 5 callstate IDLE 65809 0 0 180949.39 5 WorkingMode@Idle=DroppingConsultCall 180949.40 5 ignoring this IDLE 180949.44 5 callstate CONNECTED 65877 1 0 180949.45 5 callstate CONNECTED 65877,1,0 180949.46 5 WorkingModeTAPI@Connected=DroppingConsultCall 180949.47 5 WorkingModeScript@Connected= 180949.48 5 original call re-connected 180949.50 5 tapi Reply (LineEvReply) ok 65792 0 180949.51 5 lineDeallocateCall(65809) => 0 180949.52 5 timer clear 180949.53 5 [Play Goodbye] Playing 180949.54 5 [Play Goodbye] Playing (goodbye.wav) 180949.55 5 play set playid=553776 180949.71 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\goodbye.wav] 180949.72 5 timer clear 180949.73 5 RunModule PLAY end 180949.74 5 TapiCbTrigClear 180949.76 5 wa(3711,55377600) 180949.77 5 callinfo MONITORMODES 180953.52 5 wb(55377600) 180953.56 5 play end current play (playid=553776) 180953.57 5 ScriptEventCode 8001 iLineState=1100 180953.58 5 LsPlayMsg EV_PLAY_FINISHED 180953.59 5 timer set 10 EV_TIMEOUT_HANGUP 180953.60 5 timer set 1 EV_TIMEOUT_GOTOMODULE 180954.51 5 timer fired EV_TIMEOUT_GOTOMODULE 180954.51 5 ScriptEventCode 9002 iLineState=1101 180954.52 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 180954.54 5 timer clear 180954.55 5 rv add [Hangup Time]{10/6/2004 6:09:54 PM} 180954.56 5 Hanging up call... [Hangup Module] 180954.58 5 RecSoundStop ok 180954.61 5 PlaySoundStop err=0 180954.62 5 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP 180954.68 5 fnHangupCall end 180954.72 5 linedevstate 2048 0 0 180954.74 5 callstate IDLE 65877 0 0 180954.75 5 WorkingMode@Idle= 180954.76 5 timer clear 180954.78 5 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 180954.80 5 tapi Reply (LineEvReply) ok 65791 0 180955.71 5 timer fired EV_TIMEOUT_TIMETOREINITLINE 180955.73 5 ScriptEventCode 9008 iLineState=900 180955.73 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 180955.75 5 ReinitTelephony due to IDLE 180955.75 5 tapic lineDeallocateCall(hConsultCall_OriginalCallHandleBeforeTransferAttempted:65877) 0 180955.77 5 tapic lineDeallocateCall(MainCall:65877) LINEERR_INVALCALLHANDLE [80000018] 180956.04 5 lineOpen(5)=> 180956.05 5 Waiting for a call... 180956.05 5 LineHandle=65774 180956.07 5 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 180956.37 0 dial start any summary:|5:rdy=0| 180957.38 0 dial start any summary:|5:rdy=0| 180958.38 0 dial start any summary:|5:rdy=0| 180959.11 5 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 180959.11 5 ScriptEventCode 9013 iLineState=900 *** It also does not work with blind transfer, all the caller hears is the extension dial tone then the call drops. Here's the log: 181501.43 5 linedevstate 2048 0 0 181501.45 5 callstate OFFERING 65672 0 4 181501.45 5 Answer the call at 10/6/2004 6:15:01 PM 181501.46 5 lineAnswer(65672) => 65655 181501.47 5 callinfo CALLEDID 181501.47 5 callinfo ORIGIN 181501.48 5 ring 0 181502.02 5 callstate CONNECTED 65672 1 0 181502.03 5 callstate CONNECTED 65672,1,0 181502.03 5 WorkingModeTAPI@Connected= 181502.05 5 WorkingModeScript@Connected= 181502.05 5 Inband detection not enabled 181502.05 5 StartLoadedVgs at 10/6/2004 6:15:02 PM 181502.05 5 AddRVns [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\} 181502.05 5 AddRVns [scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server} 181502.06 5 rv add [$RV_STARTTIME]{10/6/2004 6:15:02 PM} 181502.09 5 rv add [$RV_DEVICEID]{5} 181502.09 5 rv add [$RV_CIDNAME]{} 181502.09 5 AddRVns [PathApp]{C:\Program Files\VoiceGuide\} 181502.10 5 rv add [$RV_CIDNUMBER]{} 181502.11 5 tapi Reply (LineEvReply) ok 65655 0 181502.13 5 callinfo MONITORMODES 181502.13 5 timer clear 181502.13 5 [Determine work hours] Evaluate [($RV_DAY < 6) and (($RV_HOUR >= 9) and ($RV_HOUR < 20))] 181502.14 5 rv replace start: [($RV_DAY < 6) and (($RV_HOUR >= 9) and ($RV_HOUR < 20))] 181502.16 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:15:02 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{} 181502.16 5 rv replace end: [(3 < 6) and ((18 >= 9) and (18 < 20))] 181502.17 5 .Eval((3 < 6) and ((18 >= 9) and (18 < 20))) 181502.17 5 AddRVns [Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))} 181502.18 5 AddRVns [Determine work hours]{True} 181502.20 5 AddRVns [time]{True} 181502.20 5 Eval Expr result:[True] stored in $RV[time] 181502.21 5 timer clear 181502.21 5 [Welcome Office Hours] Playing 181502.23 5 [Welcome Office Hours] Playing (Office hours.wav) 181502.23 5 play set playid=866145 181502.35 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\Office hours.wav] 181502.36 5 timer clear 181502.38 5 RunModule PLAY end 181502.38 5 wa(13538,86614500) 181502.39 5 callinfo MONITORMODES 181503.80 5 dtmf 1 (65672,49,2) 181503.82 5 ScriptEventCode 49 iLineState=1100 181503.83 5 LsPlayMsg 1 181503.91 5 PlaySoundStop err=0 181503.91 5 rv add [Welcome Office Hours]{1} 181503.97 5 timer clear 181503.98 5 [Get Extension] Number Input 181503.98 5 [Get Extension] Playing (ExtensionNum.wav) 181503.98 5 play set playid=867897 181504.11 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\ExtensionNum.wav] 181504.12 5 timer clear 181504.14 5 wa(2558,86789700) 181504.15 5 callinfo MONITORMODES 181506.21 5 dtmf 1 (65672,49,2) 181506.21 5 ScriptEventCode 49 iLineState=1300 181506.22 5 LsGetNbrsPlayWelcMsg 1 181506.31 5 PlaySoundStop err=0 181506.32 5 [Get Extension] Number Input 1 181506.33 5 path {1} not found 181506.33 5 timer set 5 EV_TIMEOUT_GOTOMODULE 181506.58 5 dtmf 6 (65672,54,2) 181506.58 5 ScriptEventCode 54 iLineState=1301 181506.59 5 LsGetNbrsRxDigits 6 181506.60 5 [Get Extension] Number Input 16 181506.61 5 path {16} not found 181506.63 5 timer set 5 EV_TIMEOUT_GOTOMODULE 181506.83 5 dtmf 5 (65672,53,2) 181506.84 5 ScriptEventCode 53 iLineState=1301 181506.85 5 LsGetNbrsRxDigits 5 181506.85 5 [Get Extension] Number Input 165 181506.86 5 path {165} not found 181506.88 5 timer set 5 EV_TIMEOUT_GOTOMODULE 181507.04 5 dtmf 9 (65672,57,2) 181507.05 5 ScriptEventCode 57 iLineState=1301 181507.06 5 LsGetNbrsRxDigits 9 181507.07 5 [Get Extension] Number Input 1659 181507.08 5 path {1659} not found 181507.09 5 timer set 5 EV_TIMEOUT_GOTOMODULE 181507.10 5 timer clear 181507.11 5 rv add [Get Extension]{1659} 181507.13 5 path {1659} not found 181507.13 5 AddRVns [Get Extension_PathTaken]{success} 181507.14 5 timer clear 181507.16 5 [DB Query] DB Query 181507.16 5 db Jet mode used (To use ODBC mode specify ODBC Connect string) 181507.18 5 rv replace start: [sELECT IsInOffice FROM IsInOffice WHERE Ext = $RV[Get Extension]] 181507.20 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:15:02 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))}[Determine work hours]{True}[time]{True}[Welcome Office Hours]{1}[Get Extension]{1659}[Get Extension_PathTaken]{success} 181507.20 5 rv replace end: [sELECT IsInOffice FROM IsInOffice WHERE Ext = 1659] 181507.21 5 db About to execute a Retrieve type operation [sELECT IsInOffice FROM IsInOffice WHERE Ext = 1659] 181507.23 5 db [DB Query] row count=1 181507.23 5 rv add [DB Query_RowCount]{1} 181507.24 5 db get RecordsetGetRowsMax 181507.25 5 db get 999 records. (row count=1) 181507.27 5 db update RVs 181507.27 5 db about to close dbDbqDatabase 181507.30 5 db going down path [True] 181507.30 5 timer clear 181507.31 5 [Evaluate In or Out] Evaluate [$RV[DB Query_1_1] = 1] 181507.32 5 rv replace start: [$RV[DB Query_1_1] = 1] 181507.34 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:15:02 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))}[Determine work hours]{True}[time]{True}[Welcome Office Hours]{1}[Get Extension]{1659}[Get Extension_PathTaken]{success}[DB Query_RowCount]{1}[DB Query_1_1]{1} 181507.34 5 rv replace end: [1 = 1] 181507.35 5 .Eval(1 = 1) 181507.36 5 AddRVns [Evaluate In or Out_Input]{1 = 1} 181507.38 5 AddRVns [Evaluate In or Out]{True} 181507.38 5 Eval Expr result:[True] 181507.39 5 timer clear 181507.41 5 [Play Tnf to Extension] Playing 181507.41 5 [Play Tnf to Extension] Playing (TransferCall.wav) 181507.42 5 play set playid=871332 181507.55 5 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\TransferCall.wav] 181507.55 5 timer clear 181507.56 5 RunModule PLAY end 181507.59 5 wa(2031,87133200) 181507.59 5 callinfo MONITORMODES 181509.70 5 play end current play (playid=871332) 181509.70 5 ScriptEventCode 8001 iLineState=1100 181509.72 5 LsPlayMsg EV_PLAY_FINISHED 181509.73 5 timer set 10 EV_TIMEOUT_HANGUP 181509.73 5 timer set 0 EV_TIMEOUT_GOTOMODULE 181509.75 5 ScriptEventCode 9002 iLineState=1101 181509.76 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 181509.77 5 timer clear 181509.77 5 timer set 0.4 EV_TIMEOUT_READYTOBEGINTRANSFER 181510.17 5 timer fired EV_TIMEOUT_READYTOBEGINTRANSFER 181510.17 5 ScriptEventCode 9012 iLineState=1900 181510.18 5 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER 181510.20 5 timer set 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG 181510.21 5 rv replace start: [$RV[Get Extension]] 181510.22 5 rv ns [PathSysVoice]{C:\Program Files\VoiceGuide\system\voice\}[PathApp]{C:\Program Files\VoiceGuide\}[PathDataVm]{C:\Program Files\VoiceGuide\data\}[PathVgSys]{C:\Program Files\VoiceGuide\system\}[scriptsPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server\}[scriptPath]{C:\Program Files\VoiceGuide\Scripts\Setcom Switchboard Server}[$RV_STARTTIME]{10/6/2004 6:15:02 PM}[$RV_DEVICEID]{5}[$RV_CIDNAME]{}[PathApp]{C:\Program Files\VoiceGuide\}[$RV_CIDNUMBER]{}[Determine work hours_Input]{(3 < 6) and ((18 >= 9) and (18 < 20))}[Determine work hours]{True}[time]{True}[Welcome Office Hours]{1}[Get Extension]{1659}[Get Extension_PathTaken]{success}[DB Query_RowCount]{1}[DB Query_1_1]{1}[Evaluate In or Out_Input]{1 = 1}[Evaluate In or Out]{True} 181510.23 5 rv replace end: [1659] 181510.23 5 [Tnf to Extension] Blind Transfer to 1659 (TAPI) 181510.27 5 lineBlindTransfer(65672,1659,0) in LsXferStart => 65638 181512.80 5 callstate ONHOLDPENDTRANSFER 65672 0 0 181513.41 5 linedevstate 2048 0 0 181513.42 5 callstate IDLE 65672 0 0 181513.44 5 WorkingMode@Idle=BlindTransfer 181513.45 5 timer clear 181513.52 5 timer set 1 EV_TIMEOUT_TIMETOREINITLINE 181513.55 5 tapi Reply (LineEvReply) ok 65638 0 181514.45 5 timer fired EV_TIMEOUT_TIMETOREINITLINE 181514.47 5 ScriptEventCode 9008 iLineState=1900 181514.48 5 LsXferStart EV_TIMEOUT_TIMETOREINITLINE 181514.48 5 ReinitTelephony due to IDLE 181514.49 5 tapic lineDeallocateCall(MainCall:65672) 0 181514.79 5 lineOpen(5)=> 181514.80 5 Waiting for a call... 181514.81 5 LineHandle=65621 181514.83 5 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT 181515.29 0 dial start any summary:|5:rdy=0| 181516.30 0 dial start any summary:|5:rdy=0| 181517.31 0 dial start any summary:|5:rdy=0| 181517.84 5 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT 181517.85 5 ScriptEventCode 9013 iLineState=1900 Thanks for any help. 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SupportTeam Report post Posted 10/07/2004 11:41 PM I think your hookflash length is set too high... What length hookflash does your PBX expect? Share this post Link to post
