Inbound Vs Outbound And An Upgrade

[Guest Chet Dietz]

I am currently using voiceguide 4.8.45 and wondering if my 4 line liscence allows me to upgrade or if there is a price break for upgrading.

The other question I have is I currently use a d/41d and voice guide for a call recorder. I set up 2 of the lines to use my vg script to answer and record incoming calls leaving the other 2 lines with no script on them at all. When I try to use the telephone number loader it grabs all four lines and dials out, but i only want it to grab the 2 that are not voice recording... Any hints/suggestions would be appreciated...thanks

[SupportTeam]

For upgrade pricing please see: https://secure.voiceguide.com/order_vg.htm

 

Easiest way to select lines used for dialing out is to just use the 'allow dialing on this line' check boxes. See the "View"->"Line Device Config" menu.