VoiceGuide IVR Software Main Page
Jump to content

Bug After Register

Recommended Posts

After having to record the Pro version, while I do not use "Dialer VG", I

obtain the message:

 

COM interface not supported in this version.

 

115248,94 0 [Play 9] Playing

115248,94 0 [Play 9] Playing (PGA_Menu.wav)

115249,02 0 PlaySoundStart ok [PGA_Menu.wav]

115249,03 0 RunModule PLAY end

115257,11 0 dtmf 1 (65625,49,2)

115257,11 0 LsPlayMsg 1

115257,77 0 PlaySoundStop ok

115257,79 0 [Départs Pré-réservés] Running VB Script...

115257,79 0 RVreplace start (strlen>100)

115257,93 0 Run Script waiting... (shellid=3384, process=840)

115258,48 0 cl RvSet_RvList [aklistes1]{Prochains.wav, g6.wav,

 

Month06.wav, Place16.wav, Deja.wav,g5.wav, Month01.wav,

 

Place18.wav, Choix1.wav,g4.wav, Month01.wav, Place25.wav, Choix2.wav,

 

Reecoute.wav},[lsvp1]{381841738186093819303}

 

115258,48 0 COM interface not supported in this version.

 

115258,86 0 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE

115258,86 0 task completed (shellid=3384, process=840)

115258,87 0 No information returned from program to VG (no

 

VGRUNRESULT_0.TXT or SHLRESLT.TXT)

 

I hope that this is only a bug and non an impossibility in this version

to oblige to buy the Enterprise version, for to no moment, this is not explained.

Share this post


Link to post

You are calling the COM function "RvSet_RvList" from your VBScript - and as the message in the trace correctly points out:

 

COM interface not supported in this version.

 

Please see: http://www.voiceguide.com/vgFeatures.htm

 

You will need to upgrade to Enterprise version to use COM interface functions.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×