Bug After Register

[Guest KASTEL]

After having to record the Pro version, while I do not use "Dialer VG", I

obtain the message:

 

COM interface not supported in this version.

 

115248,94 0 [Play 9] Playing

115248,94 0 [Play 9] Playing (PGA_Menu.wav)

115249,02 0 PlaySoundStart ok [PGA_Menu.wav]

115249,03 0 RunModule PLAY end

115257,11 0 dtmf 1 (65625,49,2)

115257,11 0 LsPlayMsg 1

115257,77 0 PlaySoundStop ok

115257,79 0 [Départs Pré-réservés] Running VB Script...

115257,79 0 RVreplace start (strlen>100)

115257,93 0 Run Script waiting... (shellid=3384, process=840)

115258,48 0 cl RvSet_RvList [aklistes1]{Prochains.wav, g6.wav,

 

Month06.wav, Place16.wav, Deja.wav,g5.wav, Month01.wav,

 

Place18.wav, Choix1.wav,g4.wav, Month01.wav, Place25.wav, Choix2.wav,

 

Reecoute.wav},[lsvp1]{381841738186093819303}

 

115258,48 0 COM interface not supported in this version.

 

115258,86 0 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE

115258,86 0 task completed (shellid=3384, process=840)

115258,87 0 No information returned from program to VG (no

 

VGRUNRESULT_0.TXT or SHLRESLT.TXT)

 

I hope that this is only a bug and non an impossibility in this version

to oblige to buy the Enterprise version, for to no moment, this is not explained.

[SupportTeam]

You are calling the COM function "RvSet_RvList" from your VBScript - and as the message in the trace correctly points out:

 

COM interface not supported in this version.

 

Please see: http://www.voiceguide.com/vgFeatures.htm

 

You will need to upgrade to Enterprise version to use COM interface functions.