VoiceGuide IVR Software Main Page
Jump to content

Pbx Recomended

Recommended Posts

HELLO, I HAVE HAD PROBLEMS WITH MY PBX BECAUSE IT IS NOT POSSIBLE FOR VOICEGUIDE TO GET THE CALLER ID INFORMATION (THIS FEATURE ONLY WORKS WELL WITH PROPRIETARY PHONES). WHAT ARE THE RECOMENDED PBX THAT YOU KNOW FOR SURE VOICEGUIDE CAN GET THE CALLER ID INFO (I KNOW IT IS A PBX LIMITATION, NOT YOURS). MY APPLICATION REQUIRES ABOUT 4 CO LINES AND THIS AMOUNT MIGHT BE INCREMENTED GRADUALLY. THANK YOU VERY MUCH.

Share this post


Link to post

Just look for a PBX which can send CallerID as 'Inband Signaling', or has a CTI link. Ask your local PBX supplier and they will tell you which ones have these features.

 

Quite a few of our customers use the Siemens Hicom PBXs - they support Inband Signaling.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×