Error executing vg.Record_2Lines_Start

[Maciej Zasadzki ADVICOS]

Hi,

I have an issue where calling the same VBScript in VoiceGuide produces different results depending on the call.

The script structure is identical and is used to start recording and return "success".

In one case, it works correctly — ClearScript executes without errors and the flow continues via {success}.
In another case, it does not work.

logs_unsuccessful.txt

logs_successful.txt

[SupportTeam]

Looks like in the error case the VBScript interpreters cannot even create the vgServices.CommandLink COM object.

Suggest checking the Task Manager, and if you see many of cscript.exe or conhost.exe processes running, then there are VBScripts that are hanging and not closing properly, which eventually prevents new COM objects from being created. You would need to identify which scripts are being exited correctly.

Recommend also confirming that there is sufficient memory on the system. vgEngine logs show memory usage periodically as well, so that can assist in debugging this.