Guest Ken Report post Posted 04/28/2004 08:02 PM Can you have a look at the lines that contain the callerID info and tell me if that is the way it is supposed to look. I get no values for the caller ID in VG and am trying to troubleshoot. Caller ID is definately functioning. I am using an ESS ES56H-PI internal modem that seems to function really good in all other respects. Any assistance is greatly appreciated. Modem Log snippet with the personal details changed to protect the dopey. :-) As you can see the NMBR is being received but on several lines. It isn't breaking it up by character either. 04-28-2004 13:33:08.647 - Command Echo 04-28-2004 13:33:08.647 - Recv: <cr><lf>OK<cr><lf> 04-28-2004 13:33:08.647 - Interpreted response: OK 04-28-2004 13:41:11.552 - Recv: <cr><lf>RING<cr><lf> 04-28-2004 13:41:11.552 - Interpreted response: Ring 04-28-2004 13:41:11.992 - Recv: <cr><lf>DATE= 04-28-2004 13:41:11.992 - Interpreted response: DATE 04-28-2004 13:41:11.992 - Recv: 0428<cr><lf> 04-28-2004 13:41:11.992 - Recv: TIME=<lf> 04-28-2004 13:41:11.992 - Interpreted response: DATE 04-28-2004 13:41:12.033 - Recv: 1341 04-28-2004 13:41:12.033 - Unknown Response 04-28-2004 13:41:12.073 - Recv: <cr> 04-28-2004 13:41:12.073 - Unknown Response 04-28-2004 13:41:12.073 - Recv: <lf>NMBR=403 04-28-2004 13:41:12.073 - Unknown Response 04-28-2004 13:41:12.113 - Recv: 9 04-28-2004 13:41:12.113 - Unknown Response 04-28-2004 13:41:12.113 - Recv: 9999 04-28-2004 13:41:12.113 - Unknown Response 04-28-2004 13:41:12.153 - Recv: 9 04-28-2004 13:41:12.153 - Unknown Response 04-28-2004 13:41:12.153 - Recv: 9<cr><lf>NAME=K 04-28-2004 13:41:12.153 - Unknown Response 04-28-2004 13:41:12.193 - Recv: e 04-28-2004 13:41:12.193 - Unknown Response 04-28-2004 13:41:12.193 - Recv: nXXX 04-28-2004 13:41:12.193 - Unknown Response 04-28-2004 13:41:12.233 - Recv: X 04-28-2004 13:41:12.233 - Unknown Response 04-28-2004 13:41:12.233 - Recv: XX 04-28-2004 13:41:12.233 - Unknown Response 04-28-2004 13:41:12.273 - Recv: X 04-28-2004 13:41:12.273 - Unknown Response 04-28-2004 13:41:12.273 - Recv: X<cr><lf> 04-28-2004 13:41:12.273 - Unknown Response 04-28-2004 13:41:17.570 - Recv: <cr><lf>RING<cr><lf> 04-28-2004 13:41:17.570 - Interpreted response: Ring 04-28-2004 13:41:23.549 - Recv: <cr><lf>RING<cr><lf> 04-28-2004 13:41:23.549 - Interpreted response: Ring 04-28-2004 13:41:23.549 - Answering the call. Share this post Link to post
SupportTeam Report post Posted 04/28/2004 10:27 PM The trace looks OK. Guess that the modem driver is not correctly interpreting it though and not passing it on to VoiceGuide... Share this post Link to post
