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Tts Hangs After A Few Words

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TTS hangs after a few words.

 

My script calls for "You have reached Link, Please press....."

 

when I call the line, the TTS engine plays back "You have bla bla bla bla bla" and I mean it really says "bla bla bla..............." and keeps repeating "bla" untill I hang up.

 

Any idea

 

I am using a D41/EPCI

Voice guide demo (I have a 2 line enterprise license)

V 5.2.1011

Windows 2000 server

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First time we've seen such a situation...

Could you please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong.

(When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.)

 

also - please check the "save log to file" option box and post all the log files in VG's \log\ subdirectory for the day the error was reproduced.

 

Also please .ZIP and post the ttsX.wav files which would be created by TTS engine in VG's \data\ subdirectory.

 

Which TTS engine are you using on this system?

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