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HMP device could not be found

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Dialogic HMP get installed perfectly but when I run the Configuration Manager to start the system does not detect any device. Why is happening this?

System: Windows Server 2012 R2 SP1 (Build 7601)


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Please post vgEngine and ktTel traces that capture VoiceGuide service startup attempt.

This will give us more information about this system setup.

Trace files are in VoiceGuide's \log\ subdirectory. Please .ZIP up traces before posting them.

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