Windows 2000 Professional Version

[Guest Mark]

I recently bought a Dialogic modem (D/41H) based on VG comments. After configuring the model, I am ready to install TAPI and Wave drivers per your instructions (http://www.voiceguide.com/vghelp/html/InstallDialogic.htm). But Windows 2000 does not have a Telephony feature in the Control Panel. Do I have to get the Windows Server version? It seems very strange that this modem would only work in a server environment. I must be missing something??

[SupportTeam]

For Windows 2000, click the Phone and Modem icon.

 

This is mentioned in the instructions:

Installing Dialogic TAPI driver

 

Run Setup from the 'Dialogic System Software and SDK' CD. You will need to ensure that the TAPI drivers are installed as well.

 

1. Run the Telephony applet in the Control Panel:

 

A. Click Start.

B. Point to Settings.

C. Click Control Panel.

D. Double-click Telephony.

    Note: For Windows 2000, click the Phone and Modem options icon.

 

2. Click the Telephony Drivers tab.

 

    Note: For Windows 2000, select the Advanced tab.

 

3. If the Dialogic Service Provider for NT does not appear in the Telephony Drivers tab, do the following to add it:

 

A. Click Add to display the Add Driver dialog.

B. Click the Dialogic Generation 2 Service Provider for NT to select it (if it is not shown, restart your PC and try again).

C. Click Add. The Dialogic TAPI driver (TSP) Configuration dialog is displayed.

4. Click Detect Boards to update the list of Dialogic board channels (dxxxB1C1 is board 1 channel 1). The list is updated to match the configuration that was most recently started. You can click Help to access on-line help for the TSP configuration.

 

5. Click OK to close the Dialogic TSP Configuration dialog. The Dialogic TSP should now appear in the Telephony Drivers tab. Note that the Configure button can be used to redisplay the Dialogic TSP Configuration dialog.

 

6. Click OK to exit the Telephony applet.

 

After installation use the Dialogic Configuration Manager to configure and start the board.