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Showing results for tags 'call transfer'.
Found 3 results
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IVR sends the BYE too quickly to PBX and doesn’t wait for the NOTIFY.
Harry C posted a topic in General
NEC engineer replied: IVR sends the BYE too quickly to PBX and doesn’t wait for the NOTIFY. REFER-based transfer state machine should wait for NOTIFY until the REFER transfer timer expires. From the call flow looks like the REFER transfer timer is too short on the IVR side (less than 0.01 sec). 1204_0055_vgEngine.zip -
IVR sends the BYE too quickly to PBX and doesn’t wait for the NOTIFY.
Harry C posted a topic in General
Version 774 PBX Hookflash Transfer - Blind wasn't working. If you just review the Wireshark log and it looks OK, but actually caller got disconnected right after 200 OK (BYE). after switch back to version 773 PBX Hookflash Transfer - Blind was start working again. it means caller did not get disconnected after 200 OK (BYE). VG773.zip VG774 (2).zip -
How could I make "Dial and Conference" work
Harry C posted a topic in General
I was trying to transfer call to other system and before handover call to the other system, I need to run another script to hand over caller information by using 4 digits DTMF. Could you please let me how could I using Transfer Call module to make it happen??