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"send Pager Massage" Module

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Hi,

 

I'm currently using Dialogics board and 4.x version of VoiceGuide. I'm trying to set up the "Send Pager Massage" module, but somehow it only dial the pager number, and it didn't seem to dial the message. Does anyone know how to solve this problem? =O

I'm assuming that since I can do call forwarding, that means my VG Dialer option is good to go, because it can do outbound dialing, so I'm not exactly sure what cost this problem, can someone explain to me how will the system "dial" the digits specified in the Message text box under the "Send Pager Message" module?? =)

 

An other question is in the User's Guide, under "Sound files" it stated that there's a directory \system\voicedlgc\ which are recorded in the PCM 11025Hz, 8bit, Mono format and those are the pre-recorded system files I need to use with my Dialogics card, but the problem is I can not find that directory, it only have \system\voice\ directory, which are no use to me. Did anyone run into this problem too?? and how can I get those files? or that directory?? Because I don't really want to convert all the voice files from \system\voice\ directory, and I can not use any default sound right now, (i.e. the beep before recording a message or any time when I want to let a user check what number they inputed.)

 

Any help will be great!!

Thanks!! :D

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Where did you get v4 of VG from?

 

Sounds like you are just setting up your system - just download the current version form our WWW and use that version instead... current version does not require you to manually replace files etc for use with Dialogic, it's all included...

 

I'm assuming that since I can do call forwarding, that means my VG Dialer option is good to go,

Call forwarding does not use VG Dialer... are you using an evaluation version or a registered version of VG? What is the license type? Let us know in who's name/company is the license and I can also find what license type you have...

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opps... I mean "Transfer Call" not call forward... ^^;;

 

and we brought the V4.8.45 Enterprise, VG Dialer, 4 line license awhile ago,

I'm doing upgrade to our system and the script. =)

 

Can I still just download your current version and use it with my current code?

As I don't really want to post my system ID and code on a public forum.

 

Please let me know. Thanks. =D

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To use the current version you will need to purchase an upgrade (plz see the WWW order form).

 

If VG Dialer is enabled then you should be able to use the Send Pager Message module.

 

To obtain replacement sound files please see the links provided on: http://voiceguide.com/vgDownload.htm

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Hi,

 

yes that's the problem, my VG Dialer is enabled, and when I test the Send Pager Message module with a phone number it actual dial, but it doesn't seem to dial the digits that I specified in the Message text box. So I want to know how does the system dial the digits in the Message text box in order to help me solve this problem.

 

Thanks. :)

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Could you please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong.

(When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.)

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Hi,

 

I did as you told, and here's the log information that came up,

 

74218 5 tapie linedevstate 2048 0 0

74234 5 tapie ring 0

64531 6 tapie linedevstate 2048 0 0

64796 5 tapie linedevstate 2048 0 0

65859 5 tapie linedevstate 1024 0 0

65890 5 tapie linedevstate 512 0 0

77203 6 tapie linedevstate 2048 0 0

78250 6 tapie linedevstate 1024 0 0

78281 6 tapie linedevstate 512 0 0

 

Hope this'll help.

 

Thanks. :)

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This trace does not capture a complete incoming call... or a call was not answered...

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Hi,

 

After a lot of testing I kind of make the Pager Module work. Now my problem is

1) It only worked every other time, like the 1st time I called, it dial the message, the 2nd time I called, it didn't dial the message, the 3rd time I called, it dial the message, the 4th time I called, it didn't dial the message... etc. etc... And I have no clue what causes this.

 

2) It took the module 30sec to start dialing the message, is there anyway to make it dial the message any sooner? I didn't add in any single commas at the beginning of the message.

 

Any help will be great!!

Thanks. :)

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Could you please post a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong.

(When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.)

 

Which version of VG are you using?

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I'm using V4.8.45 Enterprise.

 

Here's a log file that dial the message.

 

92296 5 tapie linedevstate 2048 0 0

92312 5 tapie callstate OFFERING 65670 0 4

92328 5 tapie callinfo CALLEDID

92343 5 tapie callinfo ORIGIN

92359 5 tapie ring 0

92359 5 Answer the call

92375 5 lineAnswer(65670) => 66151

92921 5 tapie callstate CONNECTED 65670,1,0

92937 5 WorkingModeTAPI=

92953 5 WorkingModeScript=

92984 5 tapi Reply 66151 0

93000 5 tapie callinfo MONITORMODES

93015 5 TimeoutClear

93031 5 [Greeting] Playing

93046 5 [Greeting] Playing (Natual Voice\greeting.wav)

93093 5 PlaySoundStart ok [D:\Voice\Natual Voice\greeting.wav]

93109 5 TimeoutClear

93125 5 RunModule PLAY end

93140 5 wa(7180,79306200)

93156 5 tapie callinfo MONITORMODES

93171 5 tapie callinfo MONITORMODES

94062 5 tapie monitordigits 53 2

94078 5 LsPlayMsg [5]

94140 5 PlaySoundStop ok

94156 5 TimeoutClear

94171 5 [Get PhoneNu] Number Input

94187 5 [Get PhoneNu] Playing (Natual Voice\PhoneNu.wav)

94218 5 PlaySoundStart ok [D:\Voice\Natual Voice\PhoneNu.wav]

94234 5 TimeoutClear

94234 5 wa(7190,79420300)

94250 5 tapie callinfo MONITORMODES

94265 5 tapie callinfo MONITORMODES

96296 5 tapie monitordigits 52 2

96312 5 LsGetNbrsPlayWelcMsg [4]

96375 5 PlaySoundStop ok

96390 5 [Get PhoneNu] Number Input 4

96406 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

96515 5 tapie monitordigits 53 2

96531 5 LsGetNbrsRxDigits [5]

96546 5 [Get PhoneNu] Number Input 45

96562 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

96843 5 tapie monitordigits 54 2

96859 5 LsGetNbrsRxDigits [6]

96875 5 [Get PhoneNu] Number Input 456

96906 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

97265 5 tapie monitordigits 54 2

97281 5 LsGetNbrsRxDigits [6]

97296 5 [Get PhoneNu] Number Input 4566

97312 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

97484 5 tapie monitordigits 54 2

97500 5 LsGetNbrsRxDigits [6]

97515 5 [Get PhoneNu] Number Input 45666

97531 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

97734 5 tapie monitordigits 53 2

97750 5 LsGetNbrsRxDigits [5]

97765 5 [Get PhoneNu] Number Input 456665

97765 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

98000 5 tapie monitordigits 55 2

98015 5 LsGetNbrsRxDigits [7]

98015 5 [Get PhoneNu] Number Input 4566657

98031 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

98421 5 tapie monitordigits 35 2

98437 5 LsGetNbrsRxDigits [#]

98453 5 TimeoutClear

98468 5 fn PlaySoundStartNumbers C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmIntro.wav, C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmMenu.wav, 4566657, Digits

98484 5 twcal PlaySayNumber C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmIntro.wav, C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmMenu.wav, 4566657, , 1

98546 5 PlaySoundStartNumbers ok

98562 5 TimeoutClear

98578 5 wa(13862,79850008)

98593 5 tapie callinfo MONITORMODES

00500 5 tapie monitordigits 49 2

00515 5 LsGetNbrsPlayConfirm [1]

00578 5 PlaySoundStop ok

00593 5 TimeoutClear

00609 5 [Pager Message 28] Send Pager Message

00609 5 RVreplace start: [$RV[Get PhoneNu]]

00625 5 RVreplace end: [4566657]

00656 5 TimeoutClear

00671 5 [Thanks] Playing

00687 5 [Thanks] Playing (Natual Voice\thanks.wav)

00703 5 PlaySoundStart ok [D:\Voice\Natual Voice\thanks.wav]

00718 5 TimeoutClear

00734 5 RunModule PLAY end

00750 5 wa(5907,80068700)

00765 5 tapie callinfo MONITORMODES

00781 5 tapie callinfo MONITORMODES

02093 0 Ready To DialOut : 1 (out of 1)

02109 6 Dialing: 94926087

02125 6 MakeCall => 66288

02140 6 TimeoutSet 60 EV_TIMEOUT_MAKECALL_NORESPONSE

02156 6 TapiCbTrigSet 66288 7002

02906 6 tapi Reply 66288 0

02921 6 TapiCbTrigClear

02937 6 tapie linedevstate 2048 0 0

02937 6 tapie callstate DIALTONE 66253 0 0

02953 6 tapie callstate DIALING 66253 0 0

02968 6 tapie callstate PROCEEDING 66253 0 0

02984 6 tapie callinfo CALLEDID

03000 6 tapie callinfo REASON

03015 6 Lev_CallerID [0000,]

03031 6 tapie callinfo ORIGIN

06687 5 Play End line[5] (id=800687)

06703 5 LsPlayMsg EV_PLAY_FINISHED

06718 5 TimeoutSet 10 EV_TIMEOUT_HANGUP

06734 5 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE

06750 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

06765 5 TimeoutClear

06781 5 Hanging up call...

06796 5 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

06812 5 PlaySoundStop ok

06828 5 fnHangupCall end

06859 5 tapie linedevstate 2048 0 0

06875 5 tapie callstate IDLE 65670 0 0

06890 5 WorkingMode@Idle=

06906 5 TimeoutClear

06984 5 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

07000 5 tapi Reply 66339 0

08000 5 Timer fired EV_TIMEOUT_TIMETOREINITLINE

08000 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

08015 5 Initialise telephony (due to IDLE)

08031 6 tapie callstate CONNECTED 66253,1,0

08046 6 WorkingModeTAPI=

08062 6 WorkingModeScript=

08093 6 TimeoutSet 2 EV_TIMEOUT_READYTOBEGINTRANSFER

08109 0 DELETE FROM CallQue WHERE ID=126;

08156 5 tapic lineDeallocateCall(MainCall:65670) 0

08343 5 Waiting for a call...

08359 5 hLine=66389

08375 5 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

10468 6 Timer fired EV_TIMEOUT_READYTOBEGINTRANSFER

10484 6 LsOutboundCall_NumericPager EV_TIMEOUT_READYTOBEGINTRANSFER

10484 6 Playing numeric pager message:4566657

10500 6 TimeoutSet 30 EV_TIMEOUT_HANGUP

10531 6 tapic lineGenerateDigits(66253,4566657) => 0

11578 6 tapie generate LINEGENERATETERM_DONE

11593 6 TimeoutSet 1 EV_TAPI_GENERATE

12625 6 Timer fired EV_TAPI_GENERATE

12625 6 LsOutboundCall_NumericPager EV_TAPI_GENERATE

12640 6 TimeoutSet 5 EV_TIMEOUT_HANGUP

13968 5 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

18140 6 Timer fired EV_TIMEOUT_HANGUP

18156 6 LsOutboundCall_NumericPager EV_TIMEOUT_HANGUP

18156 6 Hanging up call...

18171 6 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

18187 6 PlaySoundStop ok

18203 6 Waiting for a call...

18218 6 fnHangupCall end

18234 6 PlaySoundStop ok

18250 6 Hanging up call...

18265 6 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

18281 6 PlaySoundStop ok

18296 6 Waiting for a call...

18312 6 fnHangupCall end

18328 6 tapie linedevstate 2048 0 0

18328 6 tapie callstate IDLE 66253 0 0

18343 6 WorkingMode@Idle=

18359 6 TimeoutClear

18375 6 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

18390 6 tapi Reply 66133 0

18406 6 tapi Reply 66014 LINEERR_INVALCALLSTATE [8000001C]

19406 6 Timer fired EV_TIMEOUT_TIMETOREINITLINE

19406 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

19421 6 Initialise telephony (due to IDLE)

19453 6 tapic lineDeallocateCall(MainCall:66253) 0

19609 6 Waiting for a call...

19625 6 hLine=65689

19640 6 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

25125 6 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

 

 

Here's a log file that didn't dial the message

 

24281 5 tapie linedevstate 2048 0 0

24312 5 tapie callstate OFFERING 65706 0 4

24328 5 tapie callinfo CALLEDID

24343 5 tapie callinfo ORIGIN

24343 5 tapie ring 0

24359 5 Answer the call

24375 5 lineAnswer(65706) => 66270

24921 5 tapie callstate CONNECTED 65706,1,0

24937 5 WorkingModeTAPI=

24953 5 WorkingModeScript=

24984 5 tapi Reply 66270 0

25000 5 tapie callinfo MONITORMODES

25015 5 TimeoutClear

25031 5 [Greeting] Playing

25046 5 [Greeting] Playing (Natual Voice\greeting.wav)

25093 5 PlaySoundStart ok [D:\Voice\Natual Voice\greeting.wav]

25109 5 TimeoutClear

25125 5 RunModule PLAY end

25140 5 wa(7180,92504600)

25156 5 tapie callinfo MONITORMODES

25156 5 tapie callinfo MONITORMODES

26015 5 tapie monitordigits 53 2

26031 5 LsPlayMsg [5]

26093 5 PlaySoundStop ok

26109 5 TimeoutClear

26109 5 [Get PhoneNu] Number Input

26125 5 [Get PhoneNu] Playing (Natual Voice\PhoneNu.wav)

26156 5 PlaySoundStart ok [D:\Voice\Natual Voice\PhoneNu.wav]

26171 5 TimeoutClear

26187 5 wa(7190,92614000)

26203 5 tapie callinfo MONITORMODES

26203 5 tapie callinfo MONITORMODES

28671 5 tapie monitordigits 52 2

28687 5 LsGetNbrsPlayWelcMsg [4]

28750 5 PlaySoundStop ok

28765 5 [Get PhoneNu] Number Input 4

28781 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

29015 5 tapie monitordigits 50 2

29031 5 LsGetNbrsRxDigits [2]

29046 5 [Get PhoneNu] Number Input 42

29062 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

29375 5 tapie monitordigits 53 2

29390 5 LsGetNbrsRxDigits [5]

29390 5 [Get PhoneNu] Number Input 425

29406 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

30234 5 tapie monitordigits 51 2

30250 5 LsGetNbrsRxDigits [3]

30265 5 [Get PhoneNu] Number Input 4253

30281 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

30531 5 tapie monitordigits 55 2

30546 5 LsGetNbrsRxDigits [7]

30562 5 [Get PhoneNu] Number Input 42537

30578 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

31000 5 tapie monitordigits 51 2

31015 5 LsGetNbrsRxDigits [3]

31031 5 [Get PhoneNu] Number Input 425373

31046 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

31390 5 tapie monitordigits 57 2

31406 5 LsGetNbrsRxDigits [9]

31406 5 [Get PhoneNu] Number Input 4253739

31421 5 TimeoutSet 5 EV_TIMEOUT_GOTOMODULE

31812 5 tapie monitordigits 35 2

31828 5 LsGetNbrsRxDigits [#]

31843 5 TimeoutClear

31859 5 fn PlaySoundStartNumbers C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmIntro.wav, C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmMenu.wav, 4253739, Digits

31875 5 twcal PlaySayNumber C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmIntro.wav, C:\Program Files\ivg\system\voicedlgc\GetNbrsConfirmMenu.wav, 4253739, , 1

31937 5 PlaySoundStartNumbers ok

31953 5 TimeoutClear

31968 5 wa(13542,93189008)

31984 5 tapie callinfo MONITORMODES

34328 5 tapie monitordigits 49 2

34343 5 LsGetNbrsPlayConfirm [1]

34406 5 PlaySoundStop ok

34421 5 TimeoutClear

34437 5 [Pager Message 28] Send Pager Message

34453 5 RVreplace start: [$RV[Get PhoneNu]]

34468 5 RVreplace end: [4253739]

34484 5 TimeoutClear

34500 5 [Thanks] Playing

34515 5 [Thanks] Playing (Natual Voice\thanks.wav)

34546 5 PlaySoundStart ok [D:\Voice\Natual Voice\thanks.wav]

34546 5 TimeoutClear

34562 5 RunModule PLAY end

34578 5 wa(5907,93453100)

34593 5 tapie callinfo MONITORMODES

34609 5 tapie callinfo MONITORMODES

35234 0 Ready To DialOut : 1 (out of 1)

35265 6 Dialing: 94926087

35281 6 MakeCall => 65853

35296 6 TimeoutSet 60 EV_TIMEOUT_MAKECALL_NORESPONSE

35312 6 TapiCbTrigSet 65853 7002

36062 6 tapi Reply 65853 0

36078 6 TapiCbTrigClear

36093 6 tapie linedevstate 2048 0 0

36109 6 tapie callstate DIALTONE 65818 0 0

36125 6 tapie callstate DIALING 65818 0 0

36140 6 tapie callstate PROCEEDING 65818 0 0

36156 6 tapie callinfo CALLEDID

36156 6 tapie callinfo REASON

36171 6 Lev_CallerID [0000,]

36187 6 tapie callinfo ORIGIN

40531 5 Play End line[5] (id=934531)

40546 5 LsPlayMsg EV_PLAY_FINISHED

40562 5 TimeoutSet 10 EV_TIMEOUT_HANGUP

40578 5 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE

40578 5 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

40593 5 TimeoutClear

40609 5 Hanging up call...

40625 5 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

40640 5 PlaySoundStop ok

40656 5 fnHangupCall end

40703 5 tapie linedevstate 2048 0 0

40703 5 tapie callstate IDLE 65706 0 0

40718 5 WorkingMode@Idle=

40734 5 TimeoutClear

40812 5 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

40828 5 tapi Reply 65570 0

41828 5 Timer fired EV_TIMEOUT_TIMETOREINITLINE

41843 5 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

41843 5 Initialise telephony (due to IDLE)

41875 5 tapic lineDeallocateCall(MainCall:65706) 0

42031 5 Waiting for a call...

42046 5 hLine=66475

42062 5 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

43156 6 tapie callstate DISCONNECTED 65818,16,0

43171 6 LsWaitAfterDialingOut EV_REMOTEPARTY_DISCONNECT

43187 6 Answering Machine or Fax Detected

43203 6 TimeoutSet 2 EV_TIMEOUT_READYTOBEGINTRANSFER

43218 0 DELETE FROM CallQue WHERE ID=127;

45328 6 Timer fired EV_TIMEOUT_READYTOBEGINTRANSFER

45343 6 LsOutboundCall_NumericPager EV_TIMEOUT_READYTOBEGINTRANSFER

45343 6 Playing numeric pager message:4253739

45359 6 TimeoutSet 30 EV_TIMEOUT_HANGUP

45375 6 tapic lineGenerateDigits(65818,4253739) => LINEERR_INVALCALLSTATE [8000001C]

45390 6 Hanging up call...

45406 6 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

45421 6 PlaySoundStop ok

45437 6 Waiting for a call...

45453 6 fnHangupCall end

45484 6 tapie linedevstate 2048 0 0

45500 6 tapie callstate IDLE 65818 0 0

45515 6 WorkingMode@Idle=

45515 6 TimeoutClear

45531 6 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

45546 6 tapi Reply 65980 0

46562 6 Timer fired EV_TIMEOUT_TIMETOREINITLINE

46562 6 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

46578 6 Initialise telephony (due to IDLE)

46593 6 tapic lineDeallocateCall(MainCall:65818) 0

46765 6 Waiting for a call...

46781 6 hLine=66169

46781 6 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

48000 5 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

52265 6 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

 

 

Thanks.

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1) It only worked every other time, like the 1st time I called, it dial the message, the 2nd time I called, it didn't dial the message, the 3rd time I called, it dial the message, the 4th time I called, it didn't dial the message... etc. etc... And I have no clue what causes this.

Trace shows that in second call the paging service did not answer the call, but some sort of a message was played on the line which resulted in the call not succeeding:

 

43156 6 tapie callstate DISCONNECTED 65818,16,0

2) It took the module 30sec to start dialing the message, is there anyway to make it dial the message any sooner? I didn't add in any single commas at the beginning of the message.

Both traces show the outbound cal being made within a couple of seconds:

00609 5 [Pager Message 28] Send Pager Message

02109 6 Dialing: 94926087

08031 6 tapie callstate CONNECTED 66253,1,0

10531 6 tapic lineGenerateDigits(66253,4566657) => 0

 

 

34437 5 [Pager Message 28] Send Pager Message

35265 6 Dialing: 94926087

 

43156 6 tapie callstate DISCONNECTED 65818,16,0

43171 6 LsWaitAfterDialingOut EV_REMOTEPARTY_DISCONNECT

43187 6 Answering Machine or Fax Detected

 

45375 6 tapic lineGenerateDigits(65818,4253739) => LINEERR_INVALCALLSTATE [8000001C]

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1)I'm sorry, I did not understand what do you mean by

some sort of a message was played on the line
What kind of message? Can you give me an example?

 

2)Yes, the outbound call is beening make within couple of seconds, but the message wasn't send till after 30 seconds. Do you know anyway of fixing this problem?

 

Thanks.

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The lines in log:

 

43156 6 tapie callstate DISCONNECTED 65818,16,0

43171 6 LsWaitAfterDialingOut EV_REMOTEPARTY_DISCONNECT

 

indicate that some automated message was played on the line...

 

When 94926087 is called, does it answer and is silent usually, or is there a message played on the line prompting caller to enter the page information?

 

 

2)Yes, the outbound call is beening make within couple of seconds, but the message wasn't send till after 30 seconds. Do you know anyway of fixing this problem?

Trace shows that after call was answered the digits "4566657" get played within 1 second and that the call is hung up a few seconds later... if it takes 30 seconds for you to receive a page on the pager then the delay is caused by the pager company...

 

10531 6 tapic lineGenerateDigits(66253,4566657) => 0

11578 6 tapie generate LINEGENERATETERM_DONE

11593 6 TimeoutSet 1 EV_TAPI_GENERATE

12625 6 Timer fired EV_TAPI_GENERATE

12625 6 LsOutboundCall_NumericPager EV_TAPI_GENERATE

12640 6 TimeoutSet 5 EV_TIMEOUT_HANGUP

13968 5 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

18140 6 Timer fired EV_TIMEOUT_HANGUP

18156 6 LsOutboundCall_NumericPager EV_TIMEOUT_HANGUP

18156 6 Hanging up call...

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1) 94926087 is a normal phoneline, I'm just using this to check when does the system send out the pager message, since my pager never ring.

Eventually I want the system to call Telus's pager system, then when Telus picked it up, the system will just dial the message, so my pager will pick it up.

 

2) I'm sorry, but you misunderstood, the digits "4566657" is the message that I was trying to send to my pager, but since it never ring, so I changed the phone number to dial to a normal phoneline, so I can pick it up and listen to it, try to finger out what went wrong and also use a timer to time how long does it take for the system to dial the message. By my count, the system didn't play the message till after I picked up the call and wait 30 seconds. So now I don't understand is if the system played the message within 1 second and the call hung up a few seconds later, then why do I only hear the message beening played after I waited 30 seconds?

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The trace shows that the digits were dialed a few seconds after call was answered - not anywhere near 30...

 

Was the trace for the same call?

 

You may want to test the system a few more times - it's best to look at the trace log while answering the call...

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