Text to Speech stopped working

[IT SENSE]

Suddenly, after installing Voiceguide and using it for over a month, text to speech has stopped working. TTS WAV files are created in TEMP directory but are empty (only 1K).

[SupportTeam]

Can you please provide VoiceGuide logs capturing system startup and the incoming call. We can then see what is happening on the system and advise.

The VoiceGuide logs are created in VoiceGuide's \log\ subdirectory. Please post the vgEngine and ktTel logs.