HeinMaximilian Report post Posted 06/24/2025 12:07 PM I am trying a VG test installation on my computer. But I am told that no registry details are found. What can I do? Attached are the loggings from VG. 2025-06-24.zip Share this post Link to post
SupportTeam Report post Posted 06/24/2025 11:02 PM ktTel trace shows that Dialogic HMP has errors starting on this system: Quote 120 135528.156 3320 ERROR gc_start hmp Trace also shows that you are using VMWare. Are you running this on a VMWare Workstation, or on ESXi ? Dialogic HMP will not work on the 'Workstation' version of VMWare as 'Workstation' does not expose access direct to hardware - which HMP needs. You will need to run HMP and VoiceGuide direct on you main system - not in a VMWare 'Workstation'. if you are using the ESXi 'bare-metal (Type 1) hypervisor' then which ESXi version are you using? If you are using ESXi then you can try using the older version of Dialogic HMP. It is available on our Downloads page, and here is the direct link: https://www.voiceguide.com/release/DialogicHMP_for_VoiceGuide_393.zip When uninstalling Dialogic HMP drivers do not save any configuration, and reboot the system after both uninstall and the new install. Share this post Link to post
