VoiceGuide IVR Software Main Page
Jump to content

automatic call recording?

Recommended Posts

I found in logs:

2-line record not started. record file not specified

how to use this?

Share this post


Link to post

In "Dial and Conference's" "Options" you can specify the sound file to record both sides of the bridged/tromboned call to.

This is done using the "<record2lines>" XML notation. eg:

<record2lines>C:\MyDirectory\MyFile.wav</record2lines>

you can also specify just the directory, in which case the filename will be be automatically generated.

<record2lines>C:\MyDirectory\</record2lines>

This option is not documented at this stage, may not handle edge cases well, and it might change in the future.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×