louisc Report post Posted 07/29/2020 07:34 PM I am trying to make use of an encryption/decryption VBS using the .NET framework The script will run through windows on the command line, but will error when ran through a voiceguide script module. The vgEngine logs suggest switching the script engine to WSH, which I have, but this has not resolved the issue. I have the required .NET framework installed. 0630_1131_vgEngine.txt Share this post Link to post
SupportTeam Report post Posted 07/29/2020 08:02 PM Attached trace captures system startup and 6 calls. Only on 2 of those calls was the "Run Script" module used, and in both cases it was just a VBS that comes with the demo "Credit Card Payment" callflow. Did you post the wrong vgEngine trace? 113319.723 19 1 1 1 state [Save Data to File VBS] RunScript | 113319.723 19 1 1 1 t timer set 10 sec : EV_TIMEOUT_GOTOMODULE 113319.724 19 1 1 1 modvbs QueueUserWorkItem vbScript 113319.730 12 1 1 1 task scr Run_VBS vgm=10, file=, RunUsingClearScript=True 113319.730 12 1 1 1 state [Save Data to File VBS] RunScript vbs, onhold= | 113319.730 12 1 1 1 rv replace start ------------------------------ Const ForReading = 1 Const ForWriting = 2 Const ForAppending = 8 set fso = CreateObject("Scripting.FileSystemObject") set tsFile = fso.OpenTextFile("c:\output.txt", ForAppending, True) tsFile.WriteLine FormatNumber(Timer, 2) & ": $RV_STARTTIME, $RV_CIDNUMBER, $RV_CIDNAME, $RV_DNIS, $RV[Get Client ID], $RV[Get Card Number], $RV[Get Expiry Date], $RV[Get Amount]" tsFile.Close set tsFile = Nothing set fso = Nothing ------------------------------ 121106.811 19 1 1 5 state [Save Data to File VBS] RunScript | 121106.811 19 1 1 5 t timer set 10 sec : EV_TIMEOUT_GOTOMODULE 121106.811 19 1 1 5 modvbs QueueUserWorkItem vbScript 121106.811 12 1 1 5 task scr Run_VBS vgm=10, file=, RunUsingClearScript=True 121106.811 12 1 1 5 state [Save Data to File VBS] RunScript vbs, onhold= | 121106.812 12 1 1 5 rv replace start ------------------------------ Const ForReading = 1 Const ForWriting = 2 Const ForAppending = 8 set fso = CreateObject("Scripting.FileSystemObject") set tsFile = fso.OpenTextFile("c:\output.txt", ForAppending, True) tsFile.WriteLine FormatNumber(Timer, 2) & ": $RV_STARTTIME, $RV_CIDNUMBER, $RV_CIDNAME, $RV_DNIS, $RV[Get Client ID], $RV[Get Card Number], $RV[Get Expiry Date], $RV[Get Amount]" tsFile.Close set tsFile = Nothing set fso = Nothing ------------------------------ extract of actions/states on the 6 calls: 113226.013 19 1 1 1 state [Get Client ID] Number Input | 113226.032 19 1 1 1 state [Get Client ID] Playing wav (PayGetId.wav) | 113236.798 19 1 1 1 state [Get Client ID] Number Input 1 | 113237.199 19 1 1 1 state [Get Client ID] Number Input 12 | 113237.619 19 1 1 1 state [Get Client ID] Number Input 123 | 113238.171 19 1 1 1 state [Get Client ID] Number Input 1234 | 113239.244 19 1 1 1 state [Get Card Number] Number Input | 113239.244 19 1 1 1 state [Get Card Number] Playing wav (PayGetCc.wav) | 113244.965 19 1 1 1 state [Get Card Number] Number Input 1 | 113245.313 19 1 1 1 state [Get Card Number] Number Input 12 | 113245.636 19 1 1 1 state [Get Card Number] Number Input 123 | 113245.973 19 1 1 1 state [Get Card Number] Number Input 1234 | 113247.473 19 1 1 1 state [Get Card Number] Number Input 12345 | 113248.039 19 1 1 1 state [Get Expiry Date] Number Input | 113248.040 19 1 1 1 state [Get Expiry Date] Playing wav (PayGetExp.wav) | 113254.566 19 1 1 1 state [Get Expiry Date] Number Input 0 | 113255.058 19 1 1 1 state [Get Expiry Date] Number Input 01 | 113255.970 19 1 1 1 state [Get Expiry Date] Number Input 012 | 113256.245 19 1 1 1 state [Get Expiry Date] Number Input 0122 | 113256.690 19 1 1 1 state [Get Amount] Number Input | 113256.691 19 1 1 1 state [Get Amount] Playing wav (PayGetAmount.wav) | 113304.201 19 1 1 1 state [Get Amount] Number Input 1 | 113304.976 19 1 1 1 state [Say Amount] Say Numbers: 1 as Amount - Cents | 113310.712 19 1 1 1 state [Say Card Nbr] Say Numbers: 12345 as Digits | 113319.723 19 1 1 1 state [Save Data to File VBS] RunScript | 113319.730 12 1 1 1 state [Save Data to File VBS] RunScript vbs, onhold= | 113319.748 12 1 1 1 state [Say Thanks...] Playing wav (PayThankyou.wav) | 115714.565 19 1 1 2 state [set DXCH_SPEECHPLAYTHRESH] Evaluate [-18] | 115714.574 19 1 1 2 state [init count_yes_answer] Evaluate [0] | 115714.575 19 1 1 2 state [can_you_hear_me] Playing wav (auto_warranty_can_you_hear_me.wav) | 115714.591 19 1 1 2 state [can_you_hear_me] Speech Recognition ms-local | 115725.912 19 1 1 2 state [no_response_heard] Playing wav (no_resp_heard.wav) | 115754.749 19 1 1 3 state [set DXCH_SPEECHPLAYTHRESH] Evaluate [-18] | 115754.750 19 1 1 3 state [init count_yes_answer] Evaluate [0] | 115754.751 19 1 1 3 state [can_you_hear_me] Playing wav (auto_warranty_can_you_hear_me.wav) | 115806.135 19 1 1 3 state [no_response_heard] Playing wav (no_resp_heard.wav) | 120226.557 19 1 1 4 state [Get Client ID] Number Input | 120226.557 19 1 1 4 state [Get Client ID] Playing wav (PayGetId.wav) | 120233.130 19 1 1 4 state [Get Client ID] Number Input 1 | 120233.428 19 1 1 4 state [Get Client ID] Number Input 11 | 120233.920 19 1 1 4 state [Get Client ID] Number Input 111 | 120234.233 19 1 1 4 state [Get Client ID] Number Input 1111 | 120234.751 19 1 1 4 state [Get Card Number] Number Input | 120234.752 19 1 1 4 state [Get Card Number] Playing wav (PayGetCc.wav) | 120246.692 19 1 1 4 state [Get Card Number] Playing wav (PayGetCc.wav) | 121020.505 19 1 1 5 state [Get Client ID] Number Input | 121020.505 19 1 1 5 state [Get Client ID] Playing wav (PayGetId.wav) | 121030.375 19 1 1 5 state [Get Client ID] Number Input 1 | 121031.444 19 1 1 5 state [Get Card Number] Number Input | 121031.445 19 1 1 5 state [Get Card Number] Playing wav (PayGetCc.wav) | 121036.963 19 1 1 5 state [Get Card Number] Number Input 1 | 121037.589 19 1 1 5 state [Get Expiry Date] Number Input | 121037.589 19 1 1 5 state [Get Expiry Date] Playing wav (PayGetExp.wav) | 121043.862 19 1 1 5 state [Get Expiry Date] Number Input 1 | 121044.053 19 1 1 5 state [Get Expiry Date] Number Input 12 | 121044.415 19 1 1 5 state [Get Expiry Date] Number Input 123 | 121044.727 19 1 1 5 state [Get Expiry Date] Number Input 1234 | 121045.101 19 1 1 5 state [Get Amount] Number Input | 121045.101 19 1 1 5 state [Get Amount] Playing wav (PayGetAmount.wav) | 121054.017 19 1 1 5 state [Get Amount] Number Input 1 | 121054.218 19 1 1 5 state [Get Amount] Number Input 12 | 121054.434 19 1 1 5 state [Get Amount] Number Input 123 | 121054.662 19 1 1 5 state [Get Amount] Number Input 1234 | 121055.085 19 1 1 5 state [Say Amount] Say Numbers: 1234 as Amount - Cents | 121101.612 19 1 1 5 state [Say Card Nbr] Say Numbers: 1 as Digits | 121106.811 19 1 1 5 state [Save Data to File VBS] RunScript | 121106.811 12 1 1 5 state [Save Data to File VBS] RunScript vbs, onhold= | 121106.820 12 1 1 5 state [Say Thanks...] Playing wav (PayThankyou.wav) | 121538.037 19 1 1 6 state [Get Client ID] Number Input | 121538.037 19 1 1 6 state [Get Client ID] Playing wav (PayGetId.wav) | 121553.475 19 1 1 6 state [Get Client ID] Playing wav (PayGetId.wav) | 121611.629 19 1 1 6 state [Say Goodbye] Playing wav (TimeoutThankyou.wav) | Share this post Link to post
louisc Report post Posted 07/30/2020 05:57 PM Sorry yes that was the wrong log entry. This is the most recent log that included the script. 0730_1253_vgEngine.txt Share this post Link to post
SupportTeam Report post Posted 07/30/2020 10:30 PM Traces shows that the VBScript was started and that it completed/exited soon after. Suggest adding some Trace commands into the script to let you see how it progresses when stated from VoiceGuide. Please see: https://www.voiceguide.com/vghelp/source/html/com_trace.htm Also, the VBScript must return a 'Success" back to VoiceGuide. If an indication of a "Success" is not returned to VoiceGuide then VoiceGuide will take the "Fail" path to next module. Please see: https://www.voiceguide.com/vghelp/source/html/com_run_resultreturn.htm If you can post the actual VBscript or the VoiceGuide callflow then we can comment on what approach to take to debug. The VBscript ran was saved in this file: C:\Program Files (x86)\VoiceGuide\temp\vbs_1_1.vbs 125351.753 7 1 1 1 state [Run VB Script 12] RunScript vbs, onhold= | 125351.759 17 1 1 1 path {TDX_CST} not found 125351.759 7 1 1 1 scr will be waiting. wait=1, calling iModuleIdx=3 (setting iRunWait_VgmIdx to 3) 125351.761 7 1 1 1 moh not set 125351.762 7 systemstatus : AvailablePhysicalMemory=12201 MB, currentProcess.HandleCount=9276 125351.762 7 1 1 1 scr Run_VBS_UsingExternalInterpreter 125351.763 7 1 1 1 vbs SaveVbsToFile begin : C:\Program Files (x86)\VoiceGuide\temp\vbs_1_1.vbs 125351.765 34 1 1 1 vbs SaveVbsToFile script saved C:\Program Files (x86)\VoiceGuide\temp\vbs_1_1.vbs 125351.766 7 1 1 1 scr start - Run_VBS_UsingExternalInterpreter [C:\Program Files (x86)\VoiceGuide\temp\vbs_1_1.vbs] 125351.767 7 1 1 1 scr external on_hold_file=, iModuleIdx=3 125351.767 7 1 1 1 scr start - Run_VBS_UsingExternalInterpreter using linelocal_ini_moduleRunScript_Engine: [cscript.exe] 125351.767 7 1 1 1 scr start - Run_VBS_UsingExternalInterpreter [cscript.exe]["C:\Program Files (x86)\VoiceGuide\temp\vbs_1_1.vbs" //T:30] starttask_approach=simple_create_process 125351.769 7 1 1 1 StartProcessTask run:[cscript.exe] args:["C:\Program Files (x86)\VoiceGuide\temp\vbs_1_1.vbs" //T:30] pref_mode=simple_create_process bHideWindow=True 125351.771 7 1 1 1 StartProcessTask preferred process start method - simple_create_process : started ok. dwProcessId=3308, hProcess=35188, dwThreadId=668, hThread=35184 125351.771 7 1 1 1 Run Script waiting. iRunWait=1 (hProcess=35188) 125351.771 7 1 1 1 t timer set 0.5 sec : EV_TIMEOUT_CHECKONSTATE 125351.771 7 1 1 1 scr Run_VBS_UsingExternalInterpreter returned 125352.243 12 1 1 1 timer EV_TIMEOUT_CHECKONSTATE 125352.243 12 1 1 1 q_scr + evScriptEvent 9007 EV_TIMEOUT_CHECKONSTATE 125352.243 17 1 1 1 q_scr run evScriptEvent 9007 EV_TIMEOUT_CHECKONSTATE action_id=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:2|76.7888 125352.243 17 1 1 1 evscr EV_TIMEOUT_CHECKONSTATE 9007 0|0|0 || LineState=LS_RUN_WAITTILLFINISHED 125352.243 17 1 1 1 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE lCode2Str=EV_TIMEOUT_CHECKONSTATE 125352.245 17 1 1 1 process exited. dwExitCode=0, hProcess=35188 125352.245 17 1 1 1 task completed. vgm=3, iRunWait=1, iRunWait_ExeResult_NextVgm=0=[] 125352.246 17 1 1 1 ExeResult_NextVgm has not been set. check for Result file. 125352.246 17 1 1 1 no result file returned from program (VGRUNRESULT_1.TXT). 125352.247 17 1 1 1 LsRunWaitTillFinished LsRunWaitChooseNext boolExeResult=False 125352.251 17 1 1 1 find_next_vgm module title is=[Play 4] (trigger_used={FAIL}) 125352.251 17 1 1 1 task completed LsRunWaitChooseNext iNextVgm=4 125352.251 17 1 1 1 t timer clear force=False(RunModule_begin) 125352.251 17 1 1 1 RunModule start Play, [Play 4], vgm=4, previous_vgm=3 125352.252 17 1 1 1 [Play 4] VGMTYPE_PLAY run start Share this post Link to post
