I am new to VoIP so any help would be much appreciated.   We’ve recently purchased your product and I have followed the steps below to install the HMP drivers. I am having issues with this so have not even installed Voice Guide yet. I did notice VoiceGuide came with HMP drivers version 347, while the newest is 357. I have tried using both to no avail. In the screenshots below, I am re-installing 347 after uninstalling everything. This was a new machine when I started and has no other software on it.   (too many screenshots, so I've merged them into a single image on the attached image)   1. Disable firewall altogether to ensue it’s not the culprit.     2. Start HMP 347 installation     3. Default file location for program:     4. Default file location for data:     5. All but Circuit Connectivity Runtime Package is installed     6. I answer yes to installing 3rd party software     7. Default Program Folder     8. Start Copying Files     9. Installing…     10. Then, prompted to restart and clicked OK.   11. After the restart, I went into the configuration manager to start the service. A Computer Name is prompted for, in which I chose the local machine.   12. At this point, it connects and I expect to see a device, but I do not.     13. Selecting “Auto detect devices” doesn’t seem to find anything either.   14. Due to the lack of devices, it won’t let me start the service either.     Your documentation reads the following: If Dialogic HMP service has problems starting then you should ensure that there is no other VoIP software installed on the system that would interfere with HMP operation, and that no anti-virus type software is interfering.   I have ensured no other VOIP or anti virus software is installed (this is a newly built physical machine)   This test should work with the evaluation, correct? Also, how do i obtain our actual licenses for HMP?   Any assistance on this would be much appreciated.