Incoming Calls Not Picked Up

[Egor]

We have installed VoiceGuide 7.2.2 will DLLs for applicable OS. Dialogic Card and service has installed successfully, however when incoming calls are not been recognized.

 

I have attached sys_info and log files.

 

Your assistance is highly appreciated.

0222_1618_vgEngine.zip

0222_ktTel.zip

0222_ktTts.zip

sys_inf.zip

[SupportTeam]

Have you confirmed the card and lines work by using Dialogic sample programs to answer incoming calls?

[Egor]

Guys, I will need more details on this test. I have installed the Dialogic System Release, the only two option available are Configuration Manager and PBX Expert.

 

Please advice

[Egor]

Reinstalling Dialogic System Release has resolved the problem.

 

Thank you