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Tts Voice Issue

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#1 DrDial_HealthAxis0 22 September 2016 - 12:28 AM

When we are playing the RV for the date and time in our spanish audio, the voice that uses the TTS says something that it shouldn't.  


My question: Is there a way to configure what the TTS voices say at any given part in the script or is there a way to edit what the TTS voices say during the TTS audio?? 




- is there a way to edit what the TTS voices say during the TTS audio?

#2 SupportTeam 22 September 2016 - 07:25 AM

Are you using a SAPI TTS engine or MRCP based TTS engine?


Have you tried contacting the TTS engine supplier regarding this issue?


It may be possible to edit the SAPI TTS generated sound prior to it playing.

This is however not supported right now. Such feature would need to be added to the VoiceGuide software.


Please contact support@voiceguide.com with details of your requirements and we can then better advise on options available.

#3 DrDial_HealthAxis0 23 September 2016 - 02:40 AM

It's a SAPI TTS engine.


Haven't tried contacting the TTS engine supplier, didn't know the right way to go with this issue...

#4 DrDial_HealthAxis0 23 September 2016 - 10:30 PM

I’m using TTS voice rosa16.  When this TTS says the date, it always adds ‘A La Manana’ ( which means ‘tomorrow’ in spanish ) even if the date it’s saying is future dated and not next day.


We had a client that wanted that removed from the TTS in the Spanish script.


To resolve the issue for our client we just assigned the TTS to the English voice instead but I want to know if it is possible to remove that sound ( 'A la manana' ) , as the other TTS scripts for Spanish say the same thing during the date and time TTS.

#5 SupportTeam 24 September 2016 - 07:44 PM

A workaround here would be to parse the date expression yourself and generate the words that you would like to speak.


A "Run VBScript" module could be used for this purpose, assign the output text to be spoken to an $RV, and then use that $RV in the TTS text instead of the $RV that holds the date.