Contents

VoiceGuide Help
1. Introduction
Welcome To VoiceGuide
Which version to use
2. System Configuration
System Requirements
Installing v7.x - Dialogic
Installing v7.x - VoIP / HMP
Installing v6.x - Dialogic
Installing v5.x - Voice Modems
Installing v5.x - CAPI compatible cards
Installing v5.x - Dialogic
Installing v5.x - Dialogic Wave Drivers
Text To Speech
Call Transfers and Conferencing
ODBC Data Sources
End of Call Detection
Distinctive Ring Detection
T1/E1 ISDN Configuration
T1/E1 RobbedBit/CAS/R2 Configuration
VoIP Line Registration
Command Line Options
Registering VoiceGuide
Unique System Identifier
3. Script Design
Introduction
Graphical Design Environment
Module Types
Paths
Result Variables
Call Start
Call Finish
Multilanguage Systems
Protected Scripts
Sound files
Testing Scripts
4. Modules Reference
Play
Record
Get Numbers
Say Numbers
Transfer Call
Send Phone Message
Send Pager Message
Send Email
Database Query
Run Program
Time Switch
Evaluate Expression
Run VB Script
Send DDE Command
Hangup Call
5. Fax
Introduction
6. Voicemail
Introduction
Voicemail System Manager
Voicemail Menus
Message Lamps
7. Outbound Dialing
Loading Numbers to Call
Detect Call Answer
Outbound VoIP calls
Predictive Dialers
External Database Source (v7)
8. Speech Recognition
Introduction
Grammars
Install LumenVox
9. Logs
Script Logs
Call Detail Records (CDRs)
10. ActiveX / COM Interface
Admin_TraceLogAdd
Dialer_MakeCall
Dialer_OutDialQueAdd
Bridge_Connect
Bridge_Disconnect
Line_Hangup
Line_Pickup
Play_Start
Play_Stop
Record_Stop
Record_Start
Record_2Lines_Start
Run_ResultReturn
RvGet
RvGet_All
RvGet_AllXml
RvSet
RvSet_RvList
Script_Gosub
Script_Goto
Script_Return
Serial_Tx
Vm_Event
Vm_VmbConfig_Get
Vm_VmbConfig_Set
11. PBX Integration (CTI)
Inband Signaling
Ericsson MD110 Voicemail Interface
Legal Information
Copyright & Disclaimer

 
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Send DDE Command

This module sends commands and data to other programs using DDE (Dynamic Data Exchange). You may use Result Variables and this module to pass to other programs information about the Callers ID, or about the selections which the caller has made.
The module uses a Visual Basic type way of specifying the destination application and the command or data to be sent.


Topic:
This entry includes the destinations Application Name and Subject (otherwise referred to as Service and Topic). Both need to be specified in this field, separated by the | character.

Item:
To what Item will the sent data or command will refer to. Some applications do not require this to be specified, and hence in some cases this entry can be left blank.

Execute / Poke:
Used to select the type of DDE message which is to be sent.

Command
If the Execute Command option is selected, this field holds the actual command transmitted to the destination application.

Data
If the Poke Data option is selected, this field holds the actual data which will be poked into the specified Item.

 

If any errors are encountered during the DDE exchange the Fail path will then be taken. Otherwise if the DDE message is sent successfully then the Success path will be taken.

 

Examples 1:

To put a value 234 in cell A1 of Sheet1 of a currently open Excel document, select "Poke Data" and then set the following fields:

Topic:
Excel|Sheet1
Item:
R1C1
Data:
234

Examples 2:

To select Sheet1 in the currently open document in Excel select "Execute Commend" and then set the following fields:

Topic:
Excel|System
Item: 
Command:
[ACTIVATE("SHEET1")]

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