Contents

VoiceGuide Help
1. Introduction
Welcome To VoiceGuide
Which version to use
2. System Configuration
System Requirements
Installing v7.x - Dialogic
Installing v7.x - VoIP / HMP
Installing v6.x - Dialogic
Installing v5.x - Voice Modems
Installing v5.x - CAPI compatible cards
Installing v5.x - Dialogic
Installing v5.x - Dialogic Wave Drivers
Text To Speech
Call Transfers and Conferencing
ODBC Data Sources
End of Call Detection
Distinctive Ring Detection
T1/E1 ISDN Configuration
T1/E1 RobbedBit/CAS/R2 Configuration
VoIP Line Registration
Command Line Options
Registering VoiceGuide
Unique System Identifier
3. Script Design
Introduction
Graphical Design Environment
Module Types
Paths
Result Variables
Call Start
Call Finish
Multilanguage Systems
Protected Scripts
Sound files
Testing Scripts
4. Modules Reference
Play
Record
Get Numbers
Say Numbers
Transfer Call
Send Phone Message
Send Pager Message
Send Email
Database Query
Run Program
Time Switch
Evaluate Expression
Run VB Script
Send DDE Command
Hangup Call
5. Voicemail
Introduction
Voicemail System Manager
Voicemail Menus
Message Lamps
6. Outbound Dialing
Loading Numbers to Call
Detect Call Answer
Predictive Dialers
External OutDialQue Source (v7)
External OutDialQue Source (v6)
7. Speech Recognition
Introduction
Grammars
Install LumenVox
8. Logs
Script Logs
Call Detail Records (CDRs)
9. ActiveX / COM Interface
Admin_TraceLogAdd
Dialer_MakeCall
Dialer_OutDialQueAdd
Bridge_Connect
Bridge_Disconnect
Line_Hangup
Line_Pickup
Play_Start
Play_Stop
Record_Stop
Record_Start
Record_2Lines_Start
Run_ResultReturn
RvGet
RvGet_All
RvGet_AllXml
RvSet
RvSet_RvList
Script_Gosub
Script_Goto
Script_Return
Serial_Tx
Vm_Event
Vm_VmbConfig_Get
Vm_VmbConfig_Set
10. PBX Integration (CTI)
Inband Signaling
Ericsson MD110 Voicemail Interface
Legal Information
Copyright & Disclaimer

 
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Configure ODBC Data Sources

VoiceGuide's DB Query module can be used to query data from any data source for which you have an ODBC driver. Before accessing data using the ODBC interface, an ODBC data source must be configured for the database.

To open the ODBC Administrator from the Control Panel:

  1. Click Start, point to Settings, and then click Control Panel.
  2. On computers running Microsoft Win2000/WinXP, double-click Administrative Tools, and then double-click Data Sources (ODBC). On computers running previous versions of Microsoft Windows, double-click 32-bit ODBC or ODBC.

The ODBC Data Source Administrator dialog box appears:

 

Select if you want to create a 'User DSN' or a 'System DSN' by clicking on the appropriate tab, then to add a new Data Source click on Add to display the list of ODBC drivers installed on the system:

Select the driver which corresponds to the database you want to add, and press Finish. Your Database's ODBC driver should now take you through the rest of the Data Source setup process - the options presented in this stage will be different for each different database source. Please consult your database user's manual for information.

If your database's driver is not listed you should install your databases ODBC drivers. Please consult your database user's manual for information.

In the example above we selected an Access database Products.mdb and have called our Data Source 'Products'. Further parameters (eg database's password) can be set using the 'Advanced' options button.

Each different database type will have a different setup screen - for example the MS SQL Server ODBC setup screen looks like this:

After setting up our ODBC Data source the new source will appear in the User's list of Data Sources.

This ODBC Data Source is now ready to be used. The "DB Query" module can be used to access ODBC Data Sources from a VoiceGuide script.

Some examples of what connection strings are required by the various ODBC drivers are here: http://www.connectionstrings.com/

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